Senior Product Manager, Search Intelligence

Zillow is redefining how people find and fall in love with homes through innovative search experiences. As a Senior Product Manager, you will lead initiatives that leverage AI and traditional systems to enhance consumer search, ensuring a trustworthy and high-performing experience for users.

Responsibilities:

• Define and drive strategy for Zillow’s Core Search Experience across Web, iOS, and Android
• Build modern, personalized search experiences that combine structured filters, agentic skills, semantic retrieval, and AI-driven guidance to deliver truly delightful and modern experiences that help people move
• Develop modern agentic experiences that support and empower shoppers so they can move forward with confidence
• Establish evaluation frameworks for AI-powered systems, including quality metrics and experimentation approaches beyond traditional A/B testing
• Partner with engineering, applied scientists, designers, and data teams to ship scalable, high-performance experiences
• Balance innovation with reliability, ensuring AI outputs meet strict standards for accuracy, fairness, and safety

Requirements:

• 6–10+ years of product management experience, including meaningful ownership of consumer search, discovery, marketplace, or recommendation systems
• Experience building or scaling AI-powered or non-deterministic user experiences (e.g., semantic search, conversational UX, LLM-powered systems, ranking systems)
• Deep understanding of consumer search behavior and intent modeling in complex decision journeys
• Strong fluency in modern AI concepts such as LLM evaluation frameworks, prompt/context management, and probabilistic outputs
• Proven ability to define success metrics for AI-driven systems that go beyond clicks and page views
• Strong cross-functional leadership skills, with a track record of aligning engineering, design, data science, and business stakeholders with clear storytelling
• Analytical, structured thinker who thrives in ambiguity and moves quickly from insight to execution
• Customer-obsessed and quality-driven, especially with systems that have real-world connection and impact