ClassPass is a company focused on connecting people with inspiring fitness and wellness experiences. As a Senior Business Analyst, you will shape and execute initiatives that drive growth and engagement in the B2C marketplace, using data to influence strategic decisions and improve performance.
Responsibilities:
- Partner with cross-functional teams (Product, Marketing, Finance, Operations) to design and measure strategic initiatives that improve marketplace performance
- Translate complex data into clear narratives and strategic recommendations for senior leadership, influencing key business decisions
- Design and implement A/B experiments to evaluate new strategies and measure business impact
- Build scalable analytical frameworks to continuously monitor marketplace health and surface emerging opportunities or risks
- Balance deep quantitative analysis with strong business intuition, ensuring insights are practical and decision-ready
- Act as a thought partner to business leaders: proactively identifying questions to ask, hypotheses to test, and opportunities to pursue
- Drive alignment across departments by presenting data-driven perspectives that clarify trade-offs and guide prioritization
Requirements:
- 4–6 years of experience in business analytics, business intelligence, or a related quantitative field
- Proven ability to translate complex problems into clear, human-centered solutions that drive business impact
- Comfortable operating in ambiguity and thrive in fast-paced, dynamic environments
- Strong business intuition with a natural curiosity to uncover the why behind the data
- Excellent presentation and storytelling skills, with confidence in communicating to executives and non-technical stakeholders
- A problem solver at heart—you care less about reporting for its own sake and more about shaping strategy through insights
- Proficiency in SQL and hands-on experience working with large, complex datasets
- Solid foundation in statistical analysis, data modeling, and experimentation design, including A/B testing
- Familiarity with modern data visualization tools (e.g., Tableau, Looker, Power BI) to communicate insights effectively
- Internally competitive and externally collaborative