Sr. Business Analyst

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. The Business Analyst plays a critical role in translating business challenges into scalable automation solutions, partnering closely with clients and technical teams to ensure successful implementation of automation initiatives.

Responsibilities:

• Lead process discovery workshops with business stakeholders to identify automation opportunities across operational workflows
• Document current-state processes using structured methodologies including process maps, decision trees, and data flow diagrams
• Analyze process variability, exception handling, and business rules to determine automation feasibility
• Identify opportunities for optimization, standardization, and automation across enterprise workflows
• Translate business requirements into detailed functional and technical specifications for automation development teams
• Create user stories, process definition documents (PDDs), and automation design inputs
• Define acceptance criteria and success metrics for automation implementations
• Ensure requirements are aligned with platform capabilities and overall solution architecture
• Collaborate with solution architects and developers to refine automation designs
• Provide business context to ensure automation workflows meet operational requirements
• Validate that proposed solutions align with governance, security, and compliance requirements
• Support the creation of scalable automation frameworks across enterprise environments
• Work closely with automation developers and QA teams throughout the implementation lifecycle
• Support testing activities including user acceptance testing (UAT), validation of automation outputs, and defect resolution
• Ensure automation solutions meet defined business requirements before production deployment
• Assist in developing operational documentation and user training materials
• Track automation outcomes against defined business KPIs such as efficiency gains, error reduction, and operational throughput
• Identify opportunities for additional automation and process optimization
• Support the development of enterprise automation roadmaps and pipeline prioritization
• Promote best practices in automation adoption across client organizations

Requirements:

• Bachelor's degree in Business Administration, Information Systems, Engineering, or a related discipline
• 10+ years of overall work experience including 4+ years of experience in business analysis, process improvement, or automation initiatives within SaaS, consulting, or enterprise technology environments
• Professional proficiency in English
• Experience supporting automation platforms such as Automation Anywhere, UiPath, Blue Prism, or similar RPA/AI solutions
• Strong experience in process mapping, requirements gathering, and stakeholder facilitation
• Familiarity with automation delivery methodologies including Agile or hybrid project environments
• Experience working with enterprise clients undergoing digital transformation initiatives
• Strong analytical and problem-solving capabilities
• Ability to translate complex business processes into structured automation requirements
• Excellent stakeholder communication and workshop facilitation skills
• Structured documentation and requirements management
• Collaborative mindset working across business, technology, and delivery teams
• Attention to detail and commitment to delivery quality
• Ability to operate in fast-paced, high-growth technology environments
• Deep domain knowledge in at least one of the following process areas is strongly preferred: Finance Operations (AP, AR, Payroll, Financial Close), IT Service Management and internal operations (Helpdesk, incident triage, password resets) or Supply Chain & Procurement (P2P, order management, inventory, logistics)