Salesforce Development Manager

H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. They are seeking a Salesforce Development Manager to lead a team responsible for the design, development, implementation, and maintenance of Salesforce and related systems, while providing guidance and strategic consultation to internal business customers.

Responsibilities:

• Lead a team of Information Technology professionals that are responsible for the development, implementation, and maintenance of business applications systems
• Provide guidance and leadership to the team as they lead multiple projects and provide service to internal business customers on a timely manner
• Communicate with various Information Technology teams and business unit management to keep everyone up to date on the status of all activities thus ensuring that the business specifications are met and delivered on time
• Provide technical, strategic, and tactical consultation to internal business customers
• Ensure compliance with applicable federal, state, and local laws and regulations
• Prepares time and cost estimates
• Reviews and evaluates work and prepares performance reports
• Consults with IT teams to coordinate activities
• Works with third party vendors that provide both customer and internally facing applications and services
• Ensures software release quality and that customer expectations and milestones are met, provides options/workarounds when issues are encountered; escalates when required
• Adheres to all SDLC requirements, PMO standards, and incident management processes and procedures

Requirements:

• 7+ years of experience developing Salesforce Applications
• 5+ years of leading application development or maintenance programs
• 3+ years leading Information Technology professionals
• Experience managing people with setting goals, writing/giving performance reviews, and performance management of resources, mentoring/coaching of resources
• Experience with budgets, reviewing vendor SOW/proposals, managing 3rd party vendors
• Exhibits strong experience with DevOps process including git, branching strategies, deployments
• Strong understanding of technology and business process
• Ability in interpreting customer business needs and translating them into application and operational requirements
• Strong proficiency with both Agile and Waterfall/SDLC methodologies
• Ability to deliver presentations of complex information to a variety of audiences
• Able to plan requests, project charters and provide updates for managers, directors, and executives
• Bachelor's degree in computer science, Business Administration, or related field plus 7 years of experience (as described below) is preferred – OR - 10 years of comparable work experience
• OmniStudio/Vlocity and/or Insurance Industry experience is a plus
• Salesforce Application Development Certifications are preferred