Senior Design Program Manager, Games Platform

Netflix is a leading entertainment company aiming to entertain the world through innovative storytelling and technology. They are seeking a Senior Design Program Manager to support the Games Platform design team, driving cross-functional design programs and optimizing operations to enhance the gaming experience for their users.

Responsibilities:

• Lead and optimize the operations for the Games Platform XD team, so that designers can focus on designing and delivering innovative features that improve our Games Platform
• Partner with design leadership and cross-functional teams to synthesize roadmaps and ensure design work is aligning to business priorities and cultivating strong relationships across the games and product organizations
• Support the design pipeline from end to end, including prioritization and planning, resource management, and program tracking
• Own artifacts that are in service of driving initiatives/programs forward
• Connect the dots for the team to ensure seamless collaboration with cross-functional partners, and that the team is highly aligned with business goals
• Establish engagement models and cross-functional collaboration channels with key design partners and stakeholders, ensuring clarity on design deliverables while balancing multiple priorities and business demands
• Support team health and resource management in partnership with design leadership
• Successfully collaborate with design leaders, designers, product managers, technical program managers, researchers, engineers, and game studio partners
• Advocate for design by ensuring the team has time and space to explore innovative, user-centered solutions

Requirements:

• Experience with game consumer platforms and game development workflows
• 7+ years of applicable program management experience in a technology and creative environment
• Demonstrated delivery of large-scale design programs and projects, working in collaboration with product, engineering, and technical program management
• Passion for user experience and design with a deep understanding of the product development lifecycle
• Experience working across complex and ambiguous problem spaces, with the ability to ask the right questions to help move the team forward to arrive at better solutions with broader business priorities in mind
• Strong instincts around people and organizations with demonstrated ability to influence design leadership
• Relationship and trust building – candidates are expected to develop strong, trusting partnerships to guide, inform, or support efforts; you must have and demonstrate deep collaboration, curiosity, optimism and positivity
• Strong conflict resolution and negotiation skills and the ability to collaborate and execute alongside a diverse range of partners
• Written and verbal communication skills to clearly articulate ideas and evangelize them
• Experience working in continuous delivery environments where the pace is fast