Senior Technical Program Manager

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. They are seeking a highly strategic and execution-driven Senior Technical Program Manager to lead large-scale enterprise IT transformation initiatives, modernizing legacy systems and driving cloud and infrastructure transformation.

Responsibilities:

• Lead end-to-end execution of enterprise IT transformation programs (e.g., cloud migration, ERP modernization, platform consolidation, digital enablement, cybersecurity uplift)
• Contribute significantly to defining program elements, objectives, sequencing, and success metrics
• Develop and manage integrated program roadmaps across applications, infrastructure, data, security, and business operations
• Establish program governance structures, including steering committees, executive reporting, risk registers, and dependency management frameworks
• Drive alignment across CIO leadership, enterprise architecture, engineering, cybersecurity, data, and business stakeholders
• Coordinate legacy system decommissioning, technical debt reduction, and platform rationalization efforts
• Manage financial forecasting, capital planning, vendor engagements, and resource capacity planning
• Ensure architectural compliance and alignment with enterprise standards and target-state technology strategy
• Identify and mitigate program risks, including operational, regulatory, data privacy, and business continuity risks
• Lead change management efforts in partnership with business units to drive adoption and operational readiness
• Track and report transformation KPIs including cost savings, performance improvements, resiliency gains, and user adoption
• Leverage AI to enhance and streamline project management processes and workflows
• Improve enterprise delivery maturity through standardized tooling, portfolio visibility, and execution best practices
• Serve as a trusted advisor to executive leadership on transformation sequencing, tradeoffs, and investment priorities

Requirements:

• 8–12+ years of experience leading complex IT programs within large, matrixed enterprise environments
• Demonstrated experience delivering enterprise-scale transformations (cloud adoption, ERP implementations, M&A system integrations, data platform modernization, infrastructure transformation)
• Strong knowledge of enterprise architecture principles (application, data, infrastructure, security domains)
• Experience with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure models
• Deep understanding of modernization patterns (API enablement, microservices, DevOps, CI/CD, containerization)
• Proven ability to manage multi-million-dollar budgets and external vendors/system integrators
• Expertise in risk management, regulatory compliance considerations, and business continuity planning
• Experience with portfolio and program management tools (Jira Align, ADO, Planview, Smartsheet, ServiceNow, or similar)
• Strong executive communication skills and ability to influence at the VP/C-suite level
• High stakeholder confidence and strong executive transparency
• Provide thought leadership within technical program management and Agile practices
• Work under limited supervision with high level of autonomy
• Navigate ambiguity in complex projects to drive alignment across stakeholders
• Certifications such as PMP, PgMP, SAFe, ITIL, TOGAF, or cloud certifications preferred