Hearing Aid Specialist - Sales Trainee

Our Mission: We care for every patient with Honesty, Integrity, and Compassion while delivering the highest quality hearing healthcare possible.

Our Vision: To set the standard for hearing care by delivering exceptional patient experiences, measurable clinical outcomes, and sustainable growth through leadership excellence and accountability.

Position Overview

The Hearing Aid Specialist – Sales Trainee is a growth-focused, patient-centered professional in development. This role is designed to build future leaders who combine clinical excellence with ethical sales performance.

As a Sales Trainee, you will learn how to:

• Deliver exceptional patient experiences
• Conduct consultative, needs-based evaluations
• Educate patients and their families about hearing healthcare and solutions
• Recommend customized hearing solutions
• Drive responsible revenue growth
• Uphold our leadership standards and performance metrics

This is not transactional sales. This is relationship-based healthcare sales rooted in trust.

Who This Role Is For

We are looking for individuals who:

• Believe sales is about solving problems, not pushing products
• Thrive in goal-driven environments
• Value accountability and personal growth
• Want to build a long-term career in hearing healthcare
• Are coachable, competitive, and compassionate

Key Responsibilities

Patient Care & Experience

• Create a welcoming, trust-based environment for every patient
• Conduct hearing evaluations under supervision (training provided)
• Educate patients and third parties about hearing loss and solutions
• Present recommendations clearly and confidently
• Follow up consistently to ensure long-term satisfaction

Sales & Growth

• Meet and exceed individual performance goals
• Track KPIs including conversion, revenue, and follow-up compliance
• Participate in local marketing and community outreach efforts
• Maintain a full schedule through proactive patient engagement

Leadership & Development

• Participate in ongoing training and certification programs
• Accept coaching and implement feedback quickly
• Demonstrate ownership of personal results

• Embody our Core Values daily

Core Competencies

• Consultative selling skills
• Strong communication and listening ability
• Emotional intelligence
• Results orientation
• Professional presence
• Ethical decision-making
• Self-Motivated/Self Starter
• Goal Orientated
• Strong Ability to learn, retain & implement knowledge

What Success Looks Like

In this role, success means:

• Patients feel heard, respected, and confident in their care
• Revenue goals are met through ethical recommendations
• Follow-up systems are strong and consistent
• Growth is steady and measurable
• You are developing into a high-performing Hearing Aid Specialist and future leader

Requirements

Career Path

Sales Trainee → Licensed Hearing Aid Specialist → Senior Specialist → Leadership / Multi-Location Management

We are building leaders — not just employees.

Qualifications

• Licensed Hearing Aid Dispenser preferred.  If not currently licensed, will be required to become licensed within 12 months of hire & maintain license going forward.

• 2+ years of sales experience preferred (healthcare, retail, or consultative sales)
• Strong closing and relationship-building skills with high level of care for individuals
• Ability to work independently and manage daily performance metrics
• Goal to obtain state licensure (company supported)
• Professional, growth-oriented mindset

Why Join Our Team?

• Performance-based compensation
• Leadership development pathway
• Strong coaching culture
• Established brand recognition
• Opportunity to change lives through better hearing

Benefits

Schedule (Great Work-Life Balance)
Monday–Thursday: 8:00 AM – 5:00 PM, Friday: 8:00 AM – 3:00 PM

Comp: Average 1st year earnings $50K-$65K, high earning potential once licensed

Benefits

• Insurance (Medical, Dental, Vision)
• Retirement Options
• Paid Time Off
• Paid Holidays
• Ongoing professional training
• Career growth opportunities

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.