Key skills
Product managementTechnical fluencyUser experience designCreator economy knowledgeData analysisGoSketchProduct Management
About this role
ShopMy is revolutionizing the future of e-commerce by building the infrastructure for human-led curation at scale. They are seeking a Senior Product Manager to focus on the Creator experience, owning key surfaces of the creator-facing product and transforming feedback into actionable product ideas.
Responsibilities:
- Own key surfaces of the creator-facing product - from storefronts and affiliate tools to onboarding, earnings dashboards, and discovery experiences
- Diagnose real problems from organizational noise: creator feedback, support tickets, usage data, and market signals
- Shape creative solutions with clear flows, rough wireframes, and concrete proposals that make the idea unmistakable to Engineering and Design
- Ship real product into production and stay close through the final mile - you care how the feature actually behaves, where it breaks, how it performs
- Partner deeply with Engineering, Design, UXR, and Data to move from signal to shipped product at high velocity
- Define and own metrics that reflect real creator value - engagement, earnings, retention, satisfaction
- Conduct creator research (office hours, data analysis, user interviews) to build deep empathy for what creators need and how they work
- Manage the balance between major roadmap bets and the continuous stream of iterative improvements that compound into a world-class product
Requirements:
- 5+ years of product management experience, with meaningful time shipping consumer-facing or creator/influencer products
- Demonstrated ability to take ambiguous problems and turn them into shipped solutions - not just specs or decks
- Strong design instinct: you can sketch flows, critique interfaces, and reason about UX without waiting for a designer to go first
- Technical fluency: you understand how systems are built, can reason about APIs and data models, and can have substantive conversations with engineers
- Deep empathy for creators and the creator economy - you understand how creators think about monetization, audience growth, and tooling
- Experience operating in a fast-moving, small-team environment where ownership is real and accountability is high
- A portfolio or track record of products you personally shaped and shipped, not just managed