OAG is a leading data platform for the global travel industry, empowering it with high-quality datasets covering the entire journey from planning to customer experience. They are seeking a Senior Product Manager for their Core platform, responsible for owning the product vision and roadmap, enhancing developer experience, and optimizing customer onboarding processes.
Responsibilities:
- You'll own the product vision and roadmap for OAG's self-serve data platform — the primary surface through which developers, analysts, and enterprise customers access OAG data
- You'll work at the intersection of data infrastructure, developer experience, and customer onboarding, shaping a platform that takes customers from API trial all the way through to enterprise-grade data federation — without needing sales or professional services to get them there
- You'll define and drive the roadmap for Core, owning the end-to-end customer journey from trial and onboarding through to self-sufficient data consumption
- You'll work closely with engineering on credential provisioning, access tier management, and data delivery patterns including SQL Warehouse, Delta Sharing, and API access — ensuring the platform supports OAG's multi-tier commercial model with clear entitlements at every level
- You'll define what great developer experience looks like for OAG's API-first customers — from first call to production integration
- That means owning the developer portal, documentation, authentication flows, and SDK strategy, as well as identifying opportunities in agentic and LLM-integrated workflows as they become part of how customers use data
- You'll reduce time-to-value for new customers by designing onboarding flows that guide them to their first meaningful insight quickly
- You'll instrument the platform to understand where customers get stuck or drop off, and use that data to iterate
- You'll also work with commercial and customer success teams to translate feedback into product improvements and help identify upsell and retention opportunities
Requirements:
- Proven experience as a Product Manager for a data platform, API product, or developer-facing tool
- A strong grasp of how developers and data practitioners discover, evaluate, and adopt data products
- Experience owning a product roadmap from discovery and prioritisation through to delivery and iteration
- Confidence communicating and aligning stakeholders across engineering, commercial, and senior leadership
- A data-driven approach — comfortable with product analytics, funnel analysis, and experimentation
- Comfort using AI tools in your day-to-day work, whether for discovery, synthesis, or accelerating decisions
- A genuine contributor mindset — as invested in growing OAG's product practice as in shipping great product
- Familiarity with data access patterns such as REST APIs, SQL Warehouses, Delta Sharing, or cloud platforms like Snowflake, Databricks, or BigQuery
- Experience with developer portal tooling and API documentation
- Exposure to product-led growth motions — trial, freemium, or self-serve activation funnels
- Understanding of B2B SaaS subscription models and how product decisions affect revenue and retention