Director of Customer Service

Awareness Strategies Inc is a global company operating in over 100 countries, supporting entrepreneurs and small business owners. They are seeking an experienced Customer Service Director Consultant to leverage their skills in a more autonomous environment, focusing on onboarding and development processes.

Responsibilities:

• Conduct Strategic Sourcing and candidate outreach initiatives
• Lead professional screening conversations via phone and video
• Execute relationship management and follow-up processes
• Facilitate structured onboarding and mentorship support
• Participate in weekly professional development and training sessions
• Implement attraction and engagement campaigns aligned with company frameworks

Requirements:

• 10+ years in Customer Service, Talent Acquisition, Business Development, HR, Sales, Marketing, Leadership, or related fields
• Strong presentation and communication skills
• Professional maturity and confidence conducting structured conversations
• Interest in personal growth and leadership development
• Self-motivated with the ability to work independently