Sales Manager- Business Development, Final Mile

APM Terminals is seeking an experienced Final Mile Sales Manager to lead revenue growth across their final mile home delivery solutions. This role involves managing a portfolio of customers, driving new business opportunities, and expanding existing relationships within various heavy bulky consumer goods verticals.

Responsibilities:

• Identify and close new business opportunities in final mile and heavy bulky home delivery
• Drive revenue growth across assigned territory and customer portfolio
• Grow existing accounts through upsell, cross-sell, and service expansion
• Meet or exceed revenue, margin, and growth/new logo acquisition targets
• Sell end-to-end final mile solutions including: Threshold, room-of-choice, and white-glove delivery
• Assembly, basic and complex installs and haul-away services
• Returns and reverse logistics
• Dedicated, shared, and hybrid delivery models
• Partner with solution design, pricing, and operations teams to develop scalable customer solutions
• Lead customer presentations, pricing discussions, and participate in contract negotiations
• Build and maintain strong relationships with supply chain, logistics, and e-commerce leaders
• Participate and where ever applicable lead regular business reviews to drive performance, service improvement, and growth
• Act as the voice of the customer internally
• Maintain a healthy and accurate sales pipeline in CRM
• Forecast revenue and track performance against targets
• Monitor market trends, competitor activity, and customer expectations
• Represent the company at industry events and customer meetings
• Work closely with operations, customer success, and onboarding teams to ensure smooth launches
• Align commercial commitments with operational capabilities
• Support continuous improvement initiatives across service, cost, and customer experience

Requirements:

• 10+ years in sales or account management experience in final mile, home delivery, LTL, or logistics
• 5+ years in sales leadership position with a proven track record of managing teams, solution selling in the final mile space and driving growth
• Strong understanding of final mile cost drivers, service levels, and customer experience metrics
• Proven ability to grow revenue and manage complex customer relationships
• Experience selling to retailers, manufacturers, and e-commerce brands
• Excellent communication, negotiation, and presentation skills
• Proficiency with CRM tools (Salesforce preferred)
• Willingness to travel (25–50%)
• Experience with heavy bulky, white-glove, or in-home delivery services
• Knowledge of furniture, appliance, home improvement, home furnishings, mattress, or specialty retail delivery networks
• Experience managing regional or national accounts
• Familiarity with dedicated fleet and brokered final mile models