Senior Product Manager

Iterable is the leading AI-powered customer engagement platform that helps brands create individualized experiences at scale. As a Senior Product Manager, you will define the roadmap and drive execution of AI-driven experiences within the Iterable platform, collaborating with cross-functional teams to enhance customer engagement and brand loyalty.

Responsibilities:

• Innovate using generative AI, machine learning, and intelligent insights to solve marketers’ real-world problems
• Make an impact on day-to-day efficiency and effectiveness of growth marketers using Iterable
• Work cross-functionally with customer success, engineering, marketing, sales, legal, and other PMs to develop and ship new data products
• Research industry trends to identify new product features and opportunities
• Generate and prioritize the product backlog for AI teams
• Create customer adoption plans and measure ongoing engagement with the features you ship
• Engage with customers regularly (e.g. user testing, discovery, research, roadmap sharing, etc.)
• Partner closely with your engineering team to launch impactful projects

Requirements:

• Experience working on a SaaS product (B2B, B2B2C)
• Deep customer empathy
• Experience with data science and machine learning, and hands-on experience building AI products, especially for enterprise customers
• Technical understanding of complex AI functionality and ability to partner with data science and machine learning engineering teams
• Thrive on solving complex technical problems and partnering cross-functionally to translate stakeholder needs into product architecture
• Strong analytical skills, and ability to leverage data, research, and market analysis to inform product decisions and strategy
• Experience working with agile engineering teams and tools like Jira
• Collaborative team player
• Familiarity with user growth and engagement strategies
• A passion for MarTech and helping marketers succeed