Director, Engineering (Integrated Front Office)

RealPage, Inc. is transforming the property management industry through innovative software solutions. The Director of Engineering within the Integrated Front Office will lead multiple engineering teams to deliver mission-critical systems while collaborating closely with Product, Architecture, QA, and stakeholders to enhance the quality and effectiveness of enterprise solutions.

Responsibilities:

• Own delivery outcomes for assigned product and platform areas, ensuring commitments are realistic, predictable, and aligned with business priorities
• Lead and manage multiple engineering teams (up to ~7 direct reports, including managers and senior engineers) across onshore, near-shore, and off-shore locations
• Partner closely with Product leadership and stakeholders to develop and manage 12+ month strategic roadmaps aligned to business goals
• Manage all aspects of assigned initiatives, from business case development through QA sign-off and release readiness
• Ensure delivery against schedule and budget while balancing scope, quality, and technical risk
• Provide effective leadership across global engineering teams, including offshore development organizations
• Establish clear ownership, communication rhythms, and escalation paths to ensure alignment across time zones
• Build strong working relationships with regional leaders to ensure consistency in execution, standards, and expectations
• Foster a culture of accountability, trust, inclusion, and continuous improvement across distributed teams
• Oversee the design, development, and implementation of enterprise-scale software products and systems
• Ensure teams adhere to strong engineering fundamentals, including code quality, testing discipline, observability, operational readiness, and security
• Lead technical analysis and design reviews to translate business and functional requirements into scalable software solutions
• Act as an escalation point for complex technical issues, ensuring root causes are addressed and long-term improvements are implemented
• Partner with Architecture to align platform direction, system design, and implementation practices
• Develop, administer, and continuously improve engineering processes and standards within the assigned functional area
• Identify and drive process improvement initiatives to increase delivery predictability, quality, and efficiency
• Ensure unit, integration, and system test coverage expectations are met and enforced
• Conduct in-process reviews and ensure quality gates are consistently applied
• Support release cycles, including flexibility to work extended hours during critical delivery periods as needed
• Consult with management and stakeholders to analyze potential projects, determine scope and priorities, and resolve customer or operational issues
• Manage relationships with internal teams across RealPage to support system design, integration, and delivery
• Negotiate and coordinate with consultants, vendors, and external partners as needed to support product development and delivery
• Ensure appropriate documentation, internal enablement, and end-user training materials are delivered as part of releases
• Build, coach, and retain high-performing engineering leaders and teams
• Set clear performance expectations and provide ongoing feedback, coaching, and career development
• Identify skill gaps, succession risks, and capacity constraints and proactively address them through hiring, development, or rebalancing
• Promote a culture of ownership, accountability, and data-driven decision-making

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related technical field—or equivalent industry experience
• Minimum 10 years of software development experience, with 5+ years in engineering leadership roles, including managing offshore teams
• Proven experience leading the development and delivery of enterprise-scale software platforms and products
• Strong understanding of modern SDLC practices, Agile methodologies, and SaaS delivery models
• Experience operating in polyglot technology environments, with exposure to: C#, ASP.NET / MVC, SQL and relational databases, JavaScript, HTML5, CSS
• Strong analytical and problem-solving skills with a data-driven approach to decision-making
• Excellent communication and leadership skills, particularly in distributed and cross-functional environments
• Experience managing products or platforms spanning multiple systems or technology stacks
• Background in SaaS, enterprise software, or regulated environments
• Familiarity with integrations, event-driven systems, or platform ecosystems
• Experience supporting insurance, screening, or financial services-related products
• Exposure to AI-enabled systems or intelligent automation is a plus