HubSpot is an AI-powered customer platform that helps businesses grow by connecting marketing, sales, and service. They are seeking several Staff Product Designers to lead complex design challenges and influence cross-functional teams while elevating the quality of product experiences.
Responsibilities:
- Lead design for large, complex, and ambiguous problem spaces
- Translate company strategy into coherent experience strategy
- Identify opportunities that cut across teams and advocate for cohesive solutions
- Lead the design of AI-enabled features and workflows, including generative and predictive experiences
- Translate complex AI capabilities into intuitive, trustworthy user experiences
- Define patterns for transparency, explainability, feedback loops, and human-in-the-loop systems
- Establish design principles for AI usage across surfaces and teams
- Deliver high-quality interaction, visual, and systems-level design
- Ensure solutions scale across surfaces and use cases
- Contribute to and evolve design systems, patterns, and shared frameworks
- Raise the quality bar through critique, feedback, and modeling excellence
- Operate as a senior design voice in cross-functional conversations
- Facilitate alignment across teams with competing priorities
- Mentor and coach other designers to grow their craft and impact
- Influence without authority by building trust and clarity
- Leverage qualitative and quantitative insights to inform decisions
- Frame the right problems before jumping to solutions
- Balance user needs, business goals, and technical realities
Requirements:
- 8-10+ years of product design experience, with demonstrated impact in complex product environments
- Experience leading end-to-end design for high-impact initiatives
- Strong systems thinking and ability to design across workflows, not just screens
- Demonstrated ability to influence strategy and cross-functional direction
- Excellence in interaction design, visual design, and product thinking
- Experience mentoring designers and raising team-wide craft standards
- Comfort navigating ambiguity and defining structure where none exists
- Strong storytelling and communication skills