Active Directory / Entra ID Customer Engineer

JDA TSG is a company that partners with major brands to provide specialized talent and business-process expertise. They are seeking an Active Directory / Entra ID Customer Engineer to guide Fortune-1000 enterprises in achieving a secure identity posture across hybrid and cloud environments.

Responsibilities:

• On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID health checks
• WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
• Recovery Services – Lead Active Directory Recovery engagements
• Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
• Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
• Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders

Requirements:

• 15+ years of overall IT experience
• 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
• Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
• Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs
• Strong written and verbal communication skills for presenting complex technical concepts to business leaders
• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified: Identity & Access Administrator Associate
• Microsoft Certified: Cybersecurity Architect Expert
• Microsoft Certified Trainer