Business Analyst / Product Owner (IT)

Authority Partners is a leading global IT services company with over 27 years of experience. They are seeking a Business Analyst / Product Owner to bridge business stakeholders and technology teams, owning the product vision and execution lifecycle while delivering scalable, high-value solutions.

Responsibilities:

• Lead business analysis activities across the full SDLC: discovery, requirements, design, build, test, deployment, and post-release support
• Develop a deep understanding of applications, integrations, data flows, and system dependencies
• Translate business needs into clear functional and non-functional requirements, user stories, and acceptance criteria
• Ensure traceability from business objectives through requirements to delivered functionality
• Support solution design by validating alignment with business goals, technical constraints, and architectural standards
• Create and prioritize the product backlog based on business value, risk, and dependencies
• Define clear acceptance criteria and ensure stories are ready for development
• Lead complex requirements elicitation using interviews, workshops, process walkthroughs, and data analysis
• Document requirements using appropriate artefacts such as BRDs, FRDs, functional requirements, user stories, process diagrams, and use cases
• Manage requirement changes and dependencies across initiatives and releases
• Ensure requirements are testable and support UAT planning and execution
• Collaborate with QA and development teams to validate delivered functionality against business expectations
• Analyze end-to-end business and system processes before proposing improvements
• Understand how business processes are enabled by applications and underlying technology
• Design future-state processes and system interactions that improve efficiency, scalability, and user experience
• Assess impacts of changes across people, process, data, applications, and integrations
• Maintain awareness of industry trends and emerging technologies to inform product strategy
• Quickly assess IT environments, delivery models, and organizational maturity
• Adapt analysis techniques to Agile or hybrid delivery approaches
• Think strategically while remaining hands-on where detail is required
• Navigate ambiguity, changing priorities, and evolving technical constraints
• Provide input to roadmap planning and release strategy
• Act as a trusted advisor to business leaders and IT leadership
• Facilitate complex discussions with senior and technical stakeholders
• Bridge communication between business and technical teams
• Drive alignment between business objectives, technical solutions, and delivery timelines
• Ensure stakeholder expectations are managed and communicated throughout the SDLC
• Monitor product performance and gather feedback to inform continuous improvement
• Champion product vision and ensure it aligns with organizational strategy
• Make trade-off decisions between scope, budget, and timelines while maximizing business value
• Coach and mentor team members in Agile and product management practices

Requirements:

• 5+ years of experience in business analysis or product ownership, preferably within IT, SaaS, or digital transformation projects
• Strong background in Agile/Scrum methodologies, backlog management, and cross-functional leadership
• Proven success delivering complex IT or software products end-to-end
• Excellent communication and stakeholder management skills
• Strategic thinker with the ability to translate business objectives into actionable product roadmaps
• Strong data-driven mindset with the ability to define meaningful metrics, analyze results, and derive actionable insights
• Proven experience conducting user research, business requirements and translating findings into clear, prioritized product requirements
• Solid understanding of AI/ML concepts and practical experience integrating AI-powered features into products
• Technical aptitude with the ability to engage in architectural discussions and collaborate effectively with engineering teams
• Experience in enterprise-scale environments is preferred
• Experience in Digital Media Solutions is preferred
• Familiarity with product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics)
• Experience with Jira, Confluence, or similar platforms
• Experience with analytics tools (PostHog, BigQuery, Looker Studio)
• Prior consulting experience (preferred for contract engagements)
• Leadership in change management and scaling product practices across organizations
• Ability to prioritize, refine, and facilitate backlog items to align business goals with delivery outcomes in Agile teams
• The capability to identify, assess, and mitigate risks to ensure product success and business continuity
• A human-centered approach to problem-solving that drives innovative, desirable, and feasible product solutions
• Familiarity with process and collaboration tools such as FigJam (and similar whiteboarding or workflow tools) to support ideation, mapping, and documentation