Business System Analyst

Swoon is seeking a high-ownership, technically-minded Business Systems Analyst to join a leading Telecom and Wireless innovation team. In this role, you will act as the technical face of the system, bridging the gap between complex business requirements and functional system implementation, with a focus on UAT and technical execution.

Responsibilities:

• Serve as the Lead for User Acceptance Testing (UAT). You will facilitate UAT calls, write comprehensive test cases, and manage the end-to-end testing process for new functionality and product launches
• Interface closely with Senior Technical PMs to intake high-level requirements and translate them into detailed functional specifications and actionable epics
• Provide technical expertise for system access and profile management (handling access requests for internal platforms and proprietary tools)
• Participate in weekly peer reviews and team meetings to ensure alignment on technical requirements and quality standards
• Operate with a high degree of autonomy to 'hit the ground running,' identifying potential system bottlenecks and driving independent solutions

Requirements:

• Proven experience as a Business Systems Analyst with a focus on technical system knowledge rather than just business process
• Deep knowledge of testing methodologies with specific experience leading UAT for large-scale enterprise projects
• Ability to take personal ownership of tasks, troubleshoot issues independently, and manage the full lifecycle of a ticket or epic
• Strong ability to write clear, concise functional requirements and technical test cases
• Comfortable working in a 100% remote environment with a highly distributed team
• Direct experience with OneVizion is a significant plus
• Familiarity with managing system profiles and access requests
• Prior experience in the Telecommunications industry is helpful but not required