Director, Groups & Events Program Enablement (Tech Focus)

The Director, Groups & Events Program Enablement (tech) owns the enterprise technology enablement agenda for IHG Groups & Events, ensuring platforms and partners deliver measurable commercial and hotel impact. This role sets the Groups & Events tech strategy, governs the roadmap, and leads partner/platform performance across priority channels

Your day to day 

• Manage strategic relationships with key Groups & Events channel partners and intermediaries (e.g., Groups360, Cvent, Meetings marketplaces). 
• Ensure partner platforms support IHG’s commercial objectives, brand positioning, and customer experience expectations. 
• Set the Groups & Events technology strategy, including long-term vision, roadmap, capability requirements, and solution recommendations. 
• Own the enterprise Groups & Events technology strategy and translate it into a clear, sequenced roadmap aligned to Groups & Events priorities.  
• Govern prioritization of the Groups & Events technology roadmap, ensuring transparency of tradeoffs, dependencies, and value delivery.  
• Monitor adoption, remove friction, and ensure the technology ecosystem meets hotel, sales, and customer needs. 
• Lead platform partner strategy and performance, including core relationships such as Groups 360 and other intermediaries/marketplace partners relevant to Groups & Events.  
• Own the business side of defining and managing system requirements and workflows needed to deliver Groups & Events capabilities.  
• Ensure ongoing evolution and upgrades of Groups & Events digital experiences  
• Drive enterprise alignment across Sales, Brand, Regions, Operations, and Technology so capability changes are adoptable and land in hotels with minimal friction.  
• Establish performance management for tech enablement (platform adoption, funnel outcomes, service levels) and elevate risks/issues through governance forums.  
• Lead and develop the Tech Enablement team (2 direct reports).  

 

What we need from you

• Bachelor’s degree required (Business, Technology, Hospitality, or related) 
• Advanced degree preferred (not required) 
• 8–12 years in product/platform enablement, digital strategy, partner platforms, or commercial technology roles  
• Demonstrated experience owning and governing enterprise technology roadmaps, including prioritization, sequencing, and value trade‑offs. 
• Proven track record defining business strategy and translating it into technology capabilities and requirements. 
• Experience managing external platform or marketplace partners, ideally in B2B, hospitality, travel, or complex enterprise ecosystems. 
• Strong experience operating in global, matrixed organizations, influencing without direct authority. 
• Demonstrated ability to lead cross‑functional alignment across Technology, Sales, Brand, Operations, and Regions. 
• Experience ensuring technology initiatives land successfully in frontline environments, with attention to adoption, change management, and hotel execution. 

 

 Location - Our hybrid work structure is an expectation of three (3) days a week in office.  This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $150,000.00 to $185,000.00. This role is also eligible for bonus pay.  We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

 

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At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?