Cigna Healthcare is dedicated to improving health and vitality through its services. They are seeking a Senior Business Analytics Advisor to support analytics for the Transparency initiative, focusing on utilization management programs and partnering with medical directors and stakeholders to provide actionable insights.
Responsibilities:
- Support the analytical execution for Transparency reporting, including metric definition, methodology implementation, analysis, and documentation for non‑delegated authorization experience
- Contribute to analytical logic and documentation that support external transparency commitments, regulatory considerations, and internal leadership needs
- Perform utilization, trend, and comparative analyses to evaluate UM program performance and identify opportunities for improvement
- Apply analytical judgment to address data variability, limitations, and assumptions, escalating risks and considerations as appropriate
- Translate analytical findings into clear, decision‑focused insights for senior leaders and clinical stakeholders
- Partner closely with Medical Directors, clinical leaders, and cross‑functional teams to ensure analyses appropriately reflect clinical workflows and operational realities
- Support additional Utilization Management analytics initiatives and ad hoc priorities as needed, contributing flexibility across the HUMA portfolio
Requirements:
- 7+ years' of experience applying analytics in healthcare, with demonstrated familiarity with utilization management concepts and healthcare data (e.g., claims, authorizations, ICD‑10)
- Experience with utilization analysis, program evaluation, trend monitoring, and comparative analyses
- Ability to clearly articulate methodology, data considerations, limitations, and implications to both technical and non‑technical audiences
- Strong data visualization and storytelling skills; experience communicating through dashboards and presentations (Tableau experience preferred)
- Experience working with or alongside actuarial or finance partners is highly desired