Lumen Technologies is a company committed to connecting people, data, and applications to ignite business growth. The role of Account Manager Sr involves developing and enhancing sales within a defined territory, focusing on new logo acquisition and mentoring junior account managers.
Responsibilities:
- Desk-based prospecting, selling and account management into assigned customers and new logo prospects. Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc. Meet assigned monthly sales quotas
- Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. Leverage the broader sales resource eco-system to drive high impact opportunities
- Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call
- Engage internal resources and support personnel to provide an exceptional customer experience. Proactively solve sales obstacles and customer challenges
- Effectively navigate company systems and tools to provide customers with timely quotes, follow up
- Maintain updated sales stages and accurate notes in Salesforce.com
- Take ownership in the sales performance and success outcomes of your mentored peers through weekly meetings, individual training and coaching. Create and maintain account plans as required
- Provide activity reports as required, forecast and commit monthly sales volume accurately
- Mentor teammates and lead by example with a strong attitude, high energy and leadership characteristics
- Enhance and develop knowledge of new technologies and selling points to build strong career and serve as effective resource to your customers
Requirements:
- 5-7+ years sales experience
- Experience selling telecom/telecom solutions, experience as a team leader
- Advanced sales experience in a similar desk-based or inside/outside role. Experience selling similar products and solutions
- Ability to conduct an efficient sales call or web-conference
- History developing new accounts and opening new sales territories
- Work with urgency through all aspects of the sales cycle through closing
- Work daily with integrity and follow the Lumen Unifying Principles
- Persuasive selling skills and prospecting skills (cold calling, e-mail, social media, etc)
- Positive, effective communicator. A team player and open to coaching opportunities