ProfitSolv is a SaaS business services provider for the legal and accounting industry, and they are seeking a Director of Intelligent Sales Development to lead their sales development team. This role involves building a high-performing, AI-enabled sales function and overseeing pipeline generation through innovative automation and strategic leadership.
Responsibilities:
- Architect, deploy, and continuously optimize a headless sales development automation stack using Gong Engage, Qualified, Salesforce (SFDC), HubSpot, and Clay
- Design and manage automated outbound sequences, lead enrichment workflows, and Al-assisted prospecting motions that operate at scale with minimal manual intervention
- Integrate data signals across platforms to build intelligent triggers, routing logic, and personalization at scale
- Partner with Revenue Operations and Marketing to ensure clean data flows, accurate attribution, and a unified view of pipeline across all systems
- Stay current on emerging AI sales tools and evaluate new technologies that can drive efficiency and pipeline output
- Establish governance standards for automation workflows, ensuring compliance, data integrity, and brand consistency across all outbound touches
- Lead, coach, and develop 2 Sales Development Managers and a team of 22 SDRs to consistently meet or exceed monthly pipeline targets
- Recruit, interview, hire, and onboard Sales Development Managers and Representatives
- Develop and continuously refine SDR playbooks, talk tracks, cadences, and outbound strategies informed by both human performance data and Al-generated insights
- Foster a high-performance, growth-oriented team culture with clear expectations, regular feedback loops, and structured career development paths
- Own pipeline generation targets across both automated and human-led channels, ensuring consistent coverage of new prospects and existing customer expansion opportunities
- Identify and maintain the Ideal Customer Profile (ICP) for each ProfitSolv business unit in collaboration with Marketing and Sales leadership
- Maintain accurate pipeline data and provide reliable forecasting within Salesforce (SFDC)
- Regularly build, track, analyze, and report on performance metrics across both the automation stack and the SDR team
- Communicate pipeline health, system performance, and team results clearly to the CSO and cross-functional stakeholders
- Perform other duties as assigned
Requirements:
- Bachelor's degree in Business, Marketing, or a related field preferred; MBA is a plus
- 7+ years of progressive experience in sales development, with at least 3 years in a leadership role
- Demonstrated hands-on experience building and managing sales automation systems, including two or more of the following: Gong Engage, Qualified, Salesforce, HubSpot, Clay
- Proven track record of managing and developing SDR teams of 10 or more
- Strong strategic thinking and analytical skills with a focus on driving pipeline and revenue growth
- Exceptional communication and interpersonal skills, capable of building rapport with prospective customers, existing customers, and internal stakeholders
- Prior experience in the SaaS or fintech/legal tech industry
- Experience designing AI-assisted or headless outbound programs
- Proficiency in revenue operations concepts including data enrichment, lead scoring, and multi-touch attribution
- Strong negotiation and presentation skills
- Excellent written and verbal communication abilities
- High level of initiative and sound decision-making capability
- Ability to travel as required