eimagine is a recognized Best Places to Work company that has been helping clients navigate technology and business change for over 24 years. They are seeking a Senior Business Analyst who will be responsible for understanding business needs, documenting requirements, and facilitating communication among stakeholders to ensure successful project outcomes.
Responsibilities:
- Identifies potential impacts and gaps in organization, business processes, and customer situations to align with the desired end-state of the software solution
- Anticipates and appropriately escalates on forthcoming issues and risks of the software solution
- Works with senior analysts to create the functional design of the desired system future state
- Authors and takes ownership of design specifications and functional design documentation for the project team
- Demonstrates the ability to analyze issue trends and effectively communicate them
- Elicits requirements to define and determine next steps for backlog initiatives
- Learn new business domains and software solutions to enable organized and structured GAP Analysis and/or Requirements Elicitation sessions
- Effectively analyzes software solutions through structured testing to validate the application for business and technical requirements while guiding the improvement of the application
- Addresses software defect analysis, troubleshooting, and resolution within the team
- Collaborates with business stakeholders and the software development team to drive software innovations and improvements for business optimization
- Prepares written communications regarding sprint releases or other implementations
- Create and define complex and detailed user stories with the intent to translate for multiple business audiences
- Prepares and presents concepts and vision, both written and verbal, to the software development team, management, and other internal and external stakeholders through sprint reviews and planning sessions
Requirements:
- Minimum of 8 years of Business Analysis experience is required
- Experience working in SDLC, testing and validating solutions, and working as a Business Analyst
- Demonstrated proficiency in Salesforce
- Ability to translate technology needs/wants to business process and functionality
- Maintain agile best practices as it pertains to the project team(s)
- Strong ability and aptitude to learn quickly and become a SME for the project team
- Self-Starter with interpersonal and communication skills with a talent for customer service
- Efficient with a strong attention to detail
- Strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving
- Excellent communication, interpersonal, and presentation skills
- Ability to control scope and manage stakeholder expectations
- Bachelor's degree in information technology, computer science or business administration required