Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. They are seeking an experienced marketing leader to drive enrollment growth and sustained engagement in the Omada Program, ensuring brand consistency across all consumer-facing channels.
Responsibilities:
- Lead and manage team responsible for Omada’s consumer marketing strategy across email, direct mail, SMS/phone-based outreach, web, social & paid channels to increase consumer awareness of the benefit, drive conversion into the program, and increase engagement of enrolled members
- Develop and execute a comprehensive consumer paid advertising strategy. Partner with Analytics on building out monitoring and tracking mechanisms for continuous campaign refinement to maximize ROI
- Ensure a seamless, consistent and cohesive member experience across all consumer-facing touchpoints
- Continuously refine messaging across all lifecycle communications as company programs expand/change
- Oversee quarterly experimentation roadmap and deployment of A/B and multivariate tests to improve KPIs. Rapidly scale positive results for maximum impact
- Collaborate with cross-functional teams, including Legal, Compliance, Marketing Operations, Product, Engineering, Sales, Customer Success and Member Support to align marketing strategies and messages with business objectives
- Analyze performance metrics to refine and optimize strategies, deriving actionable insights from data to drive decisions
- Mentor and manage a team of marketing professionals, fostering a culture of collaboration and innovation
- Monitor industry trends and competitive activities to identify innovative growth opportunities and make strategic pivots as needed
- Ad hoc marketing projects as needed to support company priorities
Requirements:
- Bachelor's degree in Marketing, Business Administration, or a related field with 12+ years of experience in direct-to-consumer marketing; healthcare or regulated industry is preferred
- Direct marketing experience must include 10+ years recent experience developing digital, email and direct mail campaigns
- 5+ years experience in leadership and team management, with experience leading and influencing cross-functional teams
- Demonstrated success in executing multi-channel marketing campaigns focused on growth and consumer engagement
- Proven analytical mindset with proficiency in marketing analytics tools, capable of translating data into actionable strategies
- Excellent communication and interpersonal skills, with the ability to effectively present and influence across all organizational levels
- Experience with CRM systems and marketing automation tools
- A creative, innovative mindset with a passion for delivering outstanding consumer experiences
- A career defined by progressively expanding leadership roles in successful/recognizable consumer and/or B2B2C companies, tilting towards Growth
- Health-tech or related experience is a strong plus