Precision AQRemote
Client Services Business Analyst
United States of America
Full Time
1 week ago
$62,000 - $80,000 USD
No H1B
Key skills
Pharmaceuticals experienceMLR review systemsProject Management SoftwareMarket Access knowledgeBachelor’s degreeFigmaProject ManagementCommunication
About this role
Precisionaq is a company focused on pharmaceutical applications, and they are seeking a Client Services Business Analyst to support their AccessGenius application. The role involves overseeing projects from concept through launch, ensuring solutions meet client needs, quality standards, and regulatory requirements.
Responsibilities:
- Oversee and implement project plans from initial creative design to launch, making sure the application meets client requirements
- Coordinated the Product Delivery, Application, and Client Services teams under the guidance of the Client Services Manager, ensuring timely delivery and high product quality
- Coordinate with internal departments to develop content for Medical, Legal, and Regulatory (MLR) submissions, as well as training materials and testing procedures
- Work with the Client Services Manager to prepare client presentations, meeting summaries, and action items
- Work closely with clients to handle any modifications to the application's deliverable process
- Organize meetings with the Product Delivery, Application, Delivery Enablement, and Client Services teams, as well as relevant subject matter experts, when required
- Work with Client Service Manager to understand 'why' and 'how' projects are identified, initiated, executed to provide client value and facilitate your learning and career growth
- Execute final internal Application Testing prior to client verification
- Remain up to date on all active projects, including general statuses, next steps and future client needs
- Resolve client inquiries or route to appropriate team for resolution and ensure appropriate client communication to close the issues
- Apply a systematic method to analyze and resolve problems; lead issue resolution and implement solutions
Requirements:
- Bachelor's degree in Health Care or Business
- 2-5 years of experience in Pharmaceuticals (ideally working for a Market Access Agency)
- Expertise in Medical, Legal, Regulatory (MLR) review systems and approval processes
- Working knowledge of pharmaceutical marketplace, brands, and data inputs
- Working knowledge of Market Access
- Project Management Software, Figma or other design software