Project Manager II

UFP Site Built is a company seeking a Project Manager II to serve as the primary point of contact for assigned customer programs. This role involves managing and coordinating all aspects of projects for mid-to-large-sized accounts, ensuring operational, financial, and customer satisfaction targets are met while delivering projects on time and within budget.

Responsibilities:

• Serve as the lead point of contact for assigned customer accounts, acting as an extension of the customer’s team with a strong focus on customer advocacy
• Coordinate and manage all phases of the project/program lifecycle, including RFPs, order confirmations, sales orders, detailing, purchasing, production, delivery, and installation
• Develop, obtain customer approval for, and manage critical project/program timelines; monitor progress and communicate updates or adjustments as needed
• Review and approve architectural design and fixture drawings prior to release to customers
• Actively manage customer inventories, re‑orders, and finished goods inventory related to assigned accounts
• Monitor project production through physical review of work‑in‑process as well as labor, cost, and margin reporting
• Analyze financial performance of accounts, including budgets and P&L, and conduct margin analysis
• Support estimating and costing activities, including participation in cost‑reduction and continuous improvement initiatives
• Partner with Sales and Operations to pursue revenue growth and improve gross margin performance
• Identify issues and aid in the development and implementation of corrective actions related to quality, cost, and timelines
• Coordinate with internal teams and external vendors to ensure seamless execution of projects
• Demonstrate strong organizational skills, attention to detail, and a sense of urgency in managing multiple priorities
• Act as a mentor to junior Project Management team members and assist with training as needed
• May oversee Project Administrators and Project Coordinators
• May assist in recruiting activities, training, and performance evaluation
• Travel as required to support customer and project needs

Requirements:

• Minimum of five (5) years of project management experience, preferably in a consumer or manufacturing environment
• Experience managing mid‑to‑large customer accounts and complex project lifecycles
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Microsoft Project
• Strong working knowledge of Excel, including the ability to implement, maintain, and manipulate spreadsheets
• Ability to read and interpret blueprints, engineering drawings, and architectural documents
• Ability to understand and manage financial performance of accounts, including budgets, P&L, and margin analysis
• Experience supporting estimating, costing, and cost‑reduction initiatives
• Strong written and verbal communication skills in English
• Ability to interact effectively with all levels of the organization, customers, and vendors
• Demonstrated ability to manage multiple projects simultaneously, prioritize work, meet deadlines, and achieve operational and financial targets
• Bachelor's degree preferred
• Experience using ERP systems; Epicor experience preferred