Program Manager

Job Type Full-time Description Who We AreFounded in 1999, Maryland Coalition of Families (MCF) is a statewide nonprofit with a central office in Columbia, Md., and staff located in communities throughout the state. Using personal experience as parents, caregivers, youth, and other loved ones, we connect, support, and empower Maryland’s families. Our staff provides one-to-one support to parents and primary caregivers of loved ones with mental health, substance use, and gambling issues. We also advocate for improving systems that impact individuals with behavioral health challenges.

  

General Description: The Program Manager ensures effective leadership and stewardship of organizational resources, driving sustainable growth and impact in support of the organization's mission. The Program Manager plays a pivotal role in overseeing the training, supervision, and professional development of Team Supervisors. They are instrumental in the development, implementation, and execution of contracts and grants awarded to the organization and are responsible for fostering and maintaining partnerships that align with and advance the organization’s objectives. 

Essential Duties and Responsibilities:

 

Programmatic Leadership

· Act as a strategic partner to the Executive Director to design, develop, and implement programming that advances the organization’s mission.

· Represent the organization at meetings, conferences, and other events to promote awareness of the organization's mission and impact.

Contract/Grant Management

· Provide strategic input on the development and implementation of grant proposals.

· Use data to monitor contract performance, program effectiveness, and to proactively identify areas for improvement.

· Develop strategies to address any challenges or barriers to contract compliance, maintaining a focus on achieving program outcomes.

· Promote fiscal responsibility to ensure grant funds are appropriately used to support program initiatives and organizational goals as required by funders.

Stakeholder Engagement and Collaboration

· Foster a positive and supportive work environment for staff under supervision, promoting well-being, job satisfaction, and professional growth.

· Cultivate positive relationships with funders, partners, and community leaders to enhance collaboration and support for organizational initiatives.

· Collaborate with internal and external stakeholders to enhance the visibility and reputation of the organization.

· Support the development and implementation of outreach strategies aimed at expanding the organization's reach and impact.

Performance Management and Workforce Development:

· Provide training, regular and consistent supervision, and professional development to Team Supervisors.

· Lead performance management processes, including performance appraisals and personnel management, to ensure accountability and alignment with organizational goals.

· Implement strategies and initiatives to ensure a healthy work-life balance.

· Promote a solutions-oriented approach to addressing workplace challenges in a timely manner. 

Additional Responsibilities:

· Perform any other duties assigned by senior management, demonstrating flexibility and adaptability in responding to the evolving needs of the organization.

· Attend MCF-hosted events for families served throughout the State to demonstrate support for the work and staff. 

· Lead with integrity, adopting a proactive, strengths-based approach that relies on open, transparent communication, and willingness to address challenges as they arise. 

Requirements

Qualifications:

· Lived experience as a primary caregiver of a loved one with a behavioral health disorder is required. 

· Bachelor’s degree required, preferably in a human services field, or a minimum 5 years of experience working with families caring for loved ones with behavioral health challenges. Master’s degree preferred.

· Minimum 3 years of supervisory experience required.

· Strong organizational, written, and oral communication and interpersonal skills.

· Strong attention to detail.

· Ability to identify and resolve conflict.

· Ability to work with diverse staff in a strength-based way.

· Demonstrated ability to work effectively as part of a team to achieve established outcomes.

· Can effectively utilize technology, including databases (Salesforce), and possesses working knowledge MS office suite.

· Mission-driven and flexible; able to anticipate issues and prioritize assignments.

· Ability to travel throughout the state and within the region regularly. Current Maryland driver’s license and insurance, and access to own vehicle.

· Successful completion of a background check. 

 

Hours/Compensation

• Full-Time/40 hours per week.
• Salary: $67,000-$72,000
• MCF provides equipment.
• Full benefits include generous paid time off (2-week vacation, 2-week sick leave, 3-Personal days, 2-Floating holidays, 11-Holidays per year), health plans, dental, vision, life insurance, FSA, long-term disability, 401(k), and EAP.

To apply

To be considered for this position, you must respond to the screener question. Please include a cover letter and a resume with your application.

We are an Equal Opportunity Employer – all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, disability, veteran status, or any other classification protected by applicable anti-discrimination laws.

Visit our website for information about our organization: https://www.mdcoalition.org 

Salary Description $67,000 - $72,000