HR Systems Project Manager

Call Quest Solution is seeking an experienced HR Systems Project Manager to manage and deliver initiatives across a complex HR technology ecosystem. This role focuses on requirements analysis, system enhancements, and project delivery, ensuring structured delivery within a legacy and multi-system environment.

Responsibilities:

• Manage a high-volume pipeline of HR system incidents, defects, and enhancement requests
• Analyze incomplete or ambiguous requests to define clear business requirements
• Collaborate with onshore and offshore teams to gather and validate requirements
• Create functional documentation including user stories, workflows, and BRDs
• Act as a delivery lead for HR systems initiatives in a complex environment
• Manage and prioritize large backlogs and multiple workstreams
• Track progress, risks, and dependencies across ongoing projects
• Ensure structured delivery within a legacy and multi-system environment
• Lead HR system initiatives end-to-end (discovery to implementation)
• Support projects related to: Onboarding & Recruiting systems, Operational workflows, Travel & credentialing processes
• Coordinate integrations across HRIS, ERP systems, and digital platforms

Requirements:

• Experience in HR systems delivery, HRIS analysis, or project/program management
• Strong experience with SuccessFactors or similar HRIS platforms
• Experience with ERP systems (JDE, Oracle, Workday, etc.)
• Proven ability to analyze unclear requirements and translate into functional solutions
• Experience working with distributed/offshore teams
• Strong organizational, prioritization, and communication skills
• Experience with Salesforce (case management)
• Familiarity with ServiceNow or Jira
• Experience supporting HR transformation or system migration projects