Manager, Major Account Sales, Public Sector & Healthcare

Brother USA is a leading provider of home and office equipment, with a legacy of over 115 years. The Manager, Major Account Sales, Healthcare & Education develops and executes sales strategies within the assigned territory, focusing on expanding sales with Healthcare and Education vertical end-user accounts.

Responsibilities:

• Identify top current end-users in territory; engage regularly with these customers to drive solid relationships, continue current customer sales, and add critical new net sales
• Participate in relevant market events, including but not limited to trade shows, technology seminars, and association meetings
• Collaborate with cross functional teams such as marketing, engineering, and business development to discuss Healthcare and Education vertical solutions and provide feedback on customer needs, workflows, and applications
• Coordinate team selling activities to ensure utilization of all available resources in prospecting/account management activities
• Manage all territory HC-EDU bids and RFPs that Brother participates in- both directly and via authorized resellers
• Stay current with and monitor all variants of contracts in the HC/ED space--- including state contracts, GOV-SLED buying groups, consortiums, and cooperative agreements
• Develop an ongoing sales & market business plan/strategy for the territory with objectives and measures to meet sales goals
• Identify key applications and solutions market for our printing, scanning, and labeling products in the territory
• Identify and capitalize on strategic partnerships, both internally and externally, communicating frequently so as to penetrate specific end-user customers through a variety of ways, including but not limited to training, inside sales strategy, new solutions, webinars, promotions, and key sales calls
• Execute strategic sales plan & review findings with management chain weekly
• Provide a monthly report on events of the month and keep all details updated in CRM system weekly
• Manage and keep an updated calendar at least 90 days in advance
• Review all vertical sales information from the CRM (Salesforce) detailing specific sales opportunities and all relevant activity
• Analyze and strategize on report findings with management chain, continually monitoring and adjusting sales strategy as needed

Requirements:

• Bachelor's Degree (or equivalent experience) in Business, Marketing, IT, or related field preferred
• Minimum 7 years a combination of experience spanning the following areas: Experience in a Sales environment, managing accounts within a region
• Experience managing Medium-Large end-user accounts, preferably with specific knowledge on industry operations
• HIPPA Privacy and Security Trained
• Google for Education - Certified Education Level 1- Preferred
• Computer peripheral area (e.g. Printer/Fax/MFC products & solutions)
• Automation products (e.g. Digital copiers network applications)
• Customer Relationship Management (CRM) (Salesforce preferred)
• Demonstrated ability to collaborate effectively with internal/external teams, and maintain positive client relationships
• Excellent communication & presentation skills (verbal & written)
• Ability to diagnose customer issues & problem-solve for solutions
• Knowledge of existing contacts, Book of Business with Healthcare, and/or Education (K-12, Higher Education) end customers - Preferred