Fundraise Up is a global fundraising platform dedicated to making donations to nonprofits seamless and accessible. The AI Business Analyst & Product Lead will drive AI-driven change by collaborating with departmental leaders to reimagine workflows and ensure that AI initiatives deliver measurable business impact.
Responsibilities:
- Lead in-depth workshops with stakeholders (e.g., Marketing, Legal, Finance) to conduct precise mapping of current workflows, identifying specific bottlenecks ripe for agentic automation
- Design the detailed future-state architecture for departmental functions, explicitly defining collaboration protocols, task handoffs, decision rights, and critical human-in-the-loop oversight points
- Develop a detailed, twelve-month transformation roadmap
- Construct data-driven business cases for solutions, contrasting build vs. buy decisions, and prioritizing implementations based on technical feasibility and quantified ROI models
- Design, author, and deliver all technical and operational training curricula (e.g., documentation, specialized workshops) required to transition end-users into effective collaborators with newly deployed AI agents
- Implement robust tracking mechanisms using specific KPIs (e.g., task completion rate, decision accuracy, departmental throughput change) to measure and verify the deployed solutions' business impact
Requirements:
- 5+ years in strategy consulting, product management, or operations within high-growth technology environments
- Demonstrable experience working with stakeholders to build and deliver an end-to-end strategy that transforms the performance of a business, team, or workflow
- Deep experience driving organizational change and minimizing friction during the adoption of disruptive new technologies
- Proven ability to execute complex, cross-functional initiatives with limited oversight, including managing work streams and coordinating stakeholders
- Strong written and verbal communicator; able to convey updates, impact, and insights clearly and credibly to senior audiences
- A practical, business-oriented approach — you're motivated by tangible outcomes, time savings, and cost reduction