Sr. IT Business Systems Analyst (6300)

Zenith Insurance Company is a team of Workers' Compensation Specialists committed to helping businesses succeed. They are seeking a Senior IT Business Systems Analyst to provide dedicated IT administration and application support services, serving as a technical resource for key business partners in the insurance industry.

Responsibilities:

• Analyze business needs and opportunities on complex business problems to drill into what is needed and why
• Ensure that the business and system requirements clearly describe the business need and the system capabilities required to fulfill the business need
• Document business and system requirements that describe the business need and what the system needs to do
• Demonstrate creativity and flexibility in the identification of options for addressing complex business problems
• Partners with business areas across delivery teams to ensure that new business requirements support and will improve their business
• Utilize all aspects of established methods and techniques (including intermediate to complex interviewing and questioning, facilitation of requirement elicitation, process modeling, business scenarios, use cases, gap analysis, logical data models, leading in JAD sessions/analysis swarming) used to complete business and system requirements analysis
• Perform data analysis investigation by querying application data using inner joins, outer joins and basic aggregations
• Partners with development to create functional designs for elements of significant risk and complexity
• Create mock ups for early validation with the customer, incorporating user experience
• Validate that design fulfills the business needs
• Translates complex business problems and create simplified communications that provides clarity, direction and ability to make decisions if needed
• Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
• Work productively and harmoniously with others on a consistent basis
• Respond positively to direction and feedback on performance
• Consistently maintain professional and appropriate demeanor
• Perform other duties/projects as assigned

Requirements:

• High School Diploma or equivalent combination of training/experience required
• Bachelor's Degree or equivalent combination of training/experience required
• 5+ years experience in Business Systems Analysis required
• Strong analytical and problem solving skills
• Advanced understanding / demonstration of Analysis process and tools
• Demonstrates ability to negotiate options, resolve conflicts and influence others on complex topics
• Advanced written communication that is in terms consistent with the varied audiences
• Demonstrates advanced presentation skills
• Proficiency with MS Office applications
• Basic database querying skills
• Excellent written and verbal communication skills
• Team player, self-starter, motivated, and multi-task oriented
• Ability to prioritize work requirements
• Prior experience with SharePoint, Jira, SQL Developer and Visio desired