Account Manager Senior - DB Sales

Lumen Technologies is a trusted network for AI, transforming how businesses connect and scale in an AI-driven world. The Account Manager Senior is responsible for developing sales within a defined territory, focusing on new logo acquisition and mentoring junior account managers.

Responsibilities:

• Desk-based prospecting, selling and account management into assigned customers
• Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc
• Meet assigned monthly sales quotas
• Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue
• Leverage the broader sales resource eco-system to drive high impact opportunities
• Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call
• Engage internal resources and support personnel to provide an exceptional customer experience
• Proactively solve sales obstacles and customer challenges
• Effectively navigate company systems and tools to provide customers with timely quotes, follow up
• Maintain updated sales stages and accurate notes in Salesforce.com
• Take ownership in the sales performance and success outcomes of your mentored peers through weekly meetings, individual training and coaching
• Create and maintain account plans as required
• Provide activity reports as required, forecast and commit monthly sales volume accurately
• Mentor teammates and lead by example with a strong attitude, high energy and leadership characteristics
• Enhance and develop knowledge of new technologies and selling points to build strong career and serve as effective resource to your customers

Requirements:

• 5-7+ years sales experience
• Experience selling telecom/telecom solutions
• Experience as a team leader
• Advanced sales experience in a similar desk-based or inside/outside role
• Experience selling similar products and solutions
• Ability to conduct an efficient sales call or web-conference
• History developing new accounts and opening new sales territories
• Work with urgency through all aspects of the sales cycle through closing
• Work daily with integrity and follow the Lumen Unifying Principles
• Persuasive selling skills and prospecting skills (cold calling, e-mail, social media, etc)
• Positive, effective communicator
• A team player and open to coaching opportunities