Lumen Technologies is a trusted network for AI, transforming how businesses connect and scale in an AI-driven world. The Account Manager Senior is responsible for developing sales within a defined territory, focusing on new logo acquisition and mentoring junior account managers.
Responsibilities:
- Desk-based prospecting, selling and account management into assigned customers
- Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc
- Meet assigned monthly sales quotas
- Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue
- Leverage the broader sales resource eco-system to drive high impact opportunities
- Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call
- Engage internal resources and support personnel to provide an exceptional customer experience
- Proactively solve sales obstacles and customer challenges
- Effectively navigate company systems and tools to provide customers with timely quotes, follow up
- Maintain updated sales stages and accurate notes in Salesforce.com
- Take ownership in the sales performance and success outcomes of your mentored peers through weekly meetings, individual training and coaching
- Create and maintain account plans as required
- Provide activity reports as required, forecast and commit monthly sales volume accurately
- Mentor teammates and lead by example with a strong attitude, high energy and leadership characteristics
- Enhance and develop knowledge of new technologies and selling points to build strong career and serve as effective resource to your customers
Requirements:
- 5-7+ years sales experience
- Experience selling telecom/telecom solutions
- Experience as a team leader
- Advanced sales experience in a similar desk-based or inside/outside role
- Experience selling similar products and solutions
- Ability to conduct an efficient sales call or web-conference
- History developing new accounts and opening new sales territories
- Work with urgency through all aspects of the sales cycle through closing
- Work daily with integrity and follow the Lumen Unifying Principles
- Persuasive selling skills and prospecting skills (cold calling, e-mail, social media, etc)
- Positive, effective communicator
- A team player and open to coaching opportunities