Field Service Engineer

Oxford Instruments is a globally recognized leader in the development of high-technology tools and systems for research and industry. The Field Service Engineer role involves installing, maintaining, and repairing complex scientific equipment at various customer sites, ensuring optimal system functionality and providing technical support.

Responsibilities:

• Installing, maintaining, and repairing complex scientific equipment at various customer sites
• Troubleshooting technical issues
• Performing equipment calibrations
• Conducting preventive maintenance
• Providing technical support to ensure optimal system functionality
• Training end-users
• Documenting service activities
• Working closely with technical teams to resolve complex problems and improve service delivery

Requirements:

• Technical skills in equipment installation, maintenance, troubleshooting, and repairs
• Proficiency in working with scientific instruments and understanding their functionality
• Strong communication skills to provide clear technical support and training to clients
• Organizational skills for managing service schedules, documenting tasks, and prioritizing workload
• Relevant education and/or hands-on experience in Engineering, Physics, or related technical disciplines
• Willingness to travel extensively and adapt to varying client requirements
• Working knowledge of safety protocols and adherence to quality standards is a plus
• Knowledge of computer hardware/software and networking is beneficial