Field Services Engineer

Nidec Conversion is seeking a Field Services Engineer to provide on-site services and remote technical support for Crane Control Systems. The role involves installation, commissioning, troubleshooting, repairs, and preventative maintenance for various customers across North America and the Caribbean.

Responsibilities:

• Perform Installation, Commissioning, Troubleshooting, Repairs, and Predictive/Preventative Maintenance of AC and DC power conversion products, motor control products, and automation assemblies
• Work with a variety of PLC brands such as Rockwell, Emerson, Schneider, and Siemens
• Work with a variety of AC/DC power conversion brands such Nidec, Avtron, Control Techniques, and Danfoss
• Work with a variety of HMI software including Factory Talk, Proficy View, Wonderware, and Vijeo Designer
• Work with motors, drives, power distribution equipment and automation software and products
• Configure, Commission and Troubleshoot industrial communication networks such as Modbus TCP/IP, Profinet, Ethernet IP, etc
• Provide hands-on, on-site training to customers
• Work closely with in-house Crane Systems project engineers on system design and testing
• Display professionalism, proactively interface, and effectively communicate with the customer to build and maintain a high level of customer satisfaction
• Provide telephone, email, and emergency field service for customers on an as needed basis
• Participate in supporting service sales activities such as proposing added services and additional upgrades

Requirements:

• Two-year associate degree in electrical engineering, Electronic Technology, Military Technical Training Program, or more than five years of directly related job experience
• Must be able to work at heights, climb ladders and stairs, and be comfortable working indoors or out
• Must be a US Citizen, possess a valid driver's license, be able to pass a drug screening, and pass a federal background check for access to ports and government facilities
• Minimum of five (5) years prior experience in industrial automation & motor control systems with direct experience in Ship to Shore, Portal, or Shipyard crane applications preferred
• Thorough knowledge of analog and digital circuits, configuration of AC/DC drives, AC/DC Motor Theory, PLC's, and HMI's
• Experience using electronic test equipment such as Data Recorders, DMM's, Clamp-on ammeters, Megohmmeters, and Oscilloscopes
• Experience in troubleshooting power electronics circuitry desirable
• Experience with Nidec low voltage drives including AD3000 & AD5000, Accel500, Unidrive M, Answer Drives DC, ADDVANTAGE-32, and Mentor MP is desirable but not required
• Experience traveling and working independently to resolve technical and manufacturing issues without detailed direction or documentation and work as part of a team when required
• Ability to work within deadlines and demonstrate time management skills
• Ability to use hand and/or power tools
• Ability to read technical manuals and Electrical Drawings/Schematics
• Competency in Microsoft Office software applications
• Strong technical skills, in electric fundamentals as well as computers
• Aggressive, goal oriented self-driver with strong work ethic
• Innovative, creative person
• Excellent customer service and interpersonal skills
• Outstanding verbal and written communications skills
• Bachelor of Science in Electrical Engineering or Engineering Technology preferred