Business Systems Analyst II

Centene Corporation is a diversified national organization focused on improving health outcomes through technology. The Business Systems Analyst II role involves collaborating with stakeholders to analyze business requirements, creating specifications for technical implementation, and managing the project lifecycle to ensure effective communication and documentation.

Responsibilities:

• Collaborates with business and technology stakeholders to analyze and translate moderately complex business requirements into clear functional and non-functional specifications for technical implementation
• Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team
• Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Interprets user requirements into feasible options and communicate these back to the business stakeholders
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
• Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood
• Plans user acceptance testing (UAT)
• Research, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly
• Maintains system protocols by writing and updating procedures
• Provides references for users by writing and maintaining user documentation; provide help desk support; train users
• Prepares technical reports by collecting, analyzing, and summarizing information and trends
• Performs other duties as assigned
• Complies with all policies and standards

Requirements:

• A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science)
• 2 – 4 years of related experience
• Experience with Data Processing
• Experience with Power BI
• Experience with ServiceNow
• Ability to communicate insights from data and dashboards to key stakeholders
• Intermediate - Seeks to acquire knowledge in area of specialty
• Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Intermediate - Ability to work independently