User Experience Designer

Dexian is a leading provider of staffing, IT, and workforce solutions. The User Experience Designer role focuses on enhancing and maintaining digital experiences across Sales and Distribution platforms, ensuring consistency and usability while delivering design solutions aligned with agile development sprints.

Responsibilities:

• Support and improve existing digital experiences to ensure consistency and usability
• Deliver design solutions aligned with agile development sprints
• Create cohesive end-to-end experiences for Sales and Distribution journeys
• Focus on unauthenticated web products and capabilities
• Design solutions that support and simplify consumer decision-making
• Ensure high-quality execution with rapid turnaround times
• Design and enhance user experiences for Jarvis and telesales platforms
• Create intuitive interfaces that improve efficiency for telesales agents
• Support digital-to-human sales journeys, ensuring seamless transitions
• Continuously evolve sales experiences based on changing consumer behaviors
• Optimize tools to improve agent productivity and customer outcomes
• Design AI-enabled experiences across web, chat, voice, and human interactions
• Integrate AI seamlessly into end-to-end shopping journeys
• Guide users through complex decision-making processes using intelligent design
• Define when and how to transition users from AI to human support
• Lead experience strategy with strong storytelling and user journey mapping
• Collaborate cross-functionally to shape future AI-driven experiences

Requirements:

• Support and improve existing digital experiences to ensure consistency and usability
• Deliver design solutions aligned with agile development sprints
• Create cohesive end-to-end experiences for Sales and Distribution journeys
• Focus on unauthenticated web products and capabilities
• Design solutions that support and simplify consumer decision-making
• Ensure high-quality execution with rapid turnaround times
• Design and enhance user experiences for Jarvis and telesales platforms
• Create intuitive interfaces that improve efficiency for telesales agents
• Support digital-to-human sales journeys, ensuring seamless transitions
• Continuously evolve sales experiences based on changing consumer behaviors
• Optimize tools to improve agent productivity and customer outcomes
• Design AI-enabled experiences across web, chat, voice, and human interactions
• Integrate AI seamlessly into end-to-end shopping journeys
• Guide users through complex decision-making processes using intelligent design
• Define when and how to transition users from AI to human support
• Lead experience strategy with strong storytelling and user journey mapping
• Collaborate cross-functionally to shape future AI-driven experiences