StarRez is the global leader in student housing software, providing innovative solutions for housing management and resident experience. As a Senior Product Manager, you will be responsible for the end-to-end product management of the Resident Intake & Retention domain, driving product vision, strategy, and performance against key KPIs.
Responsibilities:
- Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle
- Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue
- Own product performance against key KPIs, including revenue, adoption, usage, and customer retention
- Develop and evolve pricing, packaging, and value propositions to optimize business outcomes
- Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis
- Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions
- Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery
- Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value
Requirements:
- 5+ years of product management experience in B2B SaaS environments
- Proven experience owning a product or product area across the full lifecycle
- Strong commercial acumen, including experience with pricing, business cases, and financial outcomes
- Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.)
- Strong business judgment - ability to simplify complexity and focus on what matters most
- Deep experience in customer discovery, market analysis, and data-informed decision-making
- Excellent communication skills, able to engage both technical and non-technical audiences
- Ability to influence stakeholders and drive alignment across functions
- High ownership mindset with a bias toward action and results
- Experience working in scale-ups or growth-stage product environments
- Experience working on funnel optimization, product-led growth, and partnership-driven growth
- Familiarity with experimentation practices and hypothesis-driven development
- Experience working with operational or multi-sided platforms