Claims Project & Program Management Lead Consultant - Remote

Allstate is a company dedicated to protecting families and their belongings from life's uncertainties. They are seeking an Enterprise Project/Program Management Lead Consultant who will independently lead multiple complex programs or projects that are of strategic importance to the organization. The role involves engaging stakeholders, customizing solutions for complex issues, and driving project success through leadership and influence.

Responsibilities:

• Engages appropriate stakeholders in risk identification and mitigation
• Represents projects/programs and their objectives in all governance and gating forums
• Customizes solutions for complex issues, typically involving enterprise-level considerations
• Motivates others to embrace project challenges and inspires them to achieve goals while constructively evaluating their performance
• Delivers clear, concise communication on complex projects and issues in a simplified style for any audience
• Achieves project results through leadership and influence rather than authority; leverages organizational dynamics and communication skills to drive outcomes
• Drives achievement of project/program success factors
• Leads project execution by providing direction and oversight throughout the lifecycle to ensure business requirements are met
• Directs strategic projects/programs of high complexity and impact
• Manages high-complexity projects independently, without the need for external support or direction

Requirements:

• Accountable for independently leading all aspects of multiple complex programs or projects with a high level of risk, organizational span, business complexity, team size, and interdependencies
• Engages appropriate stakeholders in risk identification and mitigation
• Represents projects/programs and their objectives in all governance and gating forums
• Customizes solutions for complex issues, typically involving enterprise-level considerations
• Motivates others to embrace project challenges and inspires them to achieve goals while constructively evaluating their performance
• Delivers clear, concise communication on complex projects and issues in a simplified style for any audience
• Achieves project results through leadership and influence rather than authority; leverages organizational dynamics and communication skills to drive outcomes
• Drives achievement of project/program success factors
• Leads project execution by providing direction and oversight throughout the lifecycle to ensure business requirements are met
• Directs strategic projects/programs of high complexity and impact
• Manages high-complexity projects independently, without the need for external support or direction
• Strong written and verbal communication skills; able to convey complex ideas clearly and concisely to a variety of audiences
• Effectively leads stakeholders toward informed decisions using data, logic, and sound reasoning; drives alignment and commitment to change
• Connects day-to-day project activities to broader organizational goals and long-term business outcomes; anticipates challenges and aligns work with strategic priorities
• Creates compelling presentations and executive-level decks that communicate insights through clear, engaging narratives
• Demonstrates flexibility and resilience when priorities shift; maintains focus and productivity in dynamic environments
• External Management Consulting, Strategic Business Development (SBD) and Finance experience a plus
• Demonstrated experience managing complex projects or programs, preferably within large organizations involving multiple departments or business units
• Insurance claims experience spanning multiple lines of business such as auto, property, and casualty, with a solid understanding of claims operations and industry best practices
• Proven ability to lead cross-functional initiatives that drive business value and improve operational performance