Remote Customer Service Representative (Training in MD)

Partnership Employment is offering an exciting opportunity for a Customer Service Representative. The role involves providing fluent communication, handling a high volume of inbound calls and emails, and resolving customer inquiries with a focus on delivering world-class service.

Responsibilities:

• Provide fluent communication (Spanish is a plus!)
• Handle a high volume of inbound calls and emails with professionalism and efficiency
• Accurately enter data into our systems
• Resolve customer inquiries and issues with a focus on delivering world-class service

Requirements:

• Fluent communication (Spanish is a plus!)
• Handle a high volume of inbound calls and emails with professionalism and efficiency
• Accurately enter data into our systems
• Resolve customer inquiries and issues with a focus on delivering world-class service
• Exceptional customer service skills with a knack for problem-solving
• Ability to type at least 30 words per minute
• Strong organizational skills and effective verbal and written communication
• Adaptability and a positive attitude in a fast-paced environment
• Successful completion of a background check and drug screen
• Ability to commute to Middle River, MD 21220
• Previous call center experience is a plus but not required
• Ability to relocate to Middle River, MD 21220 before starting work