Remote Customer Service Representative – Travel

Careers In Travel | Destination Planners specializes in crafting personalized travel experiences. They are seeking a Remote Customer Service Representative to support their travel advisory team by scheduling client consultations and assisting clients in their travel planning journey.

Responsibilities:

• Client Outreach: Contact potential clients via phone, email, and messaging platforms to introduce our services
• Appointment Scheduling: Manage calendars and set up consultations for travel advisors
• Follow-Ups: Maintain engagement with interested clients and answer initial inquiries
• CRM Management: Keep accurate records of client interactions and scheduled meetings

Requirements:

• Strong communication and interpersonal skills
• Ability to work independently and stay organized in a remote setting
• Comfortable using scheduling tools and CRM systems
• A passion for travel and helping clients explore new opportunities
• Experience in customer service, sales, or appointment setting is a plus