Growth Product Manager, Monetization & Billing

Intelligems is a profit growth platform that assists e-commerce businesses in achieving profitability through data-driven insights. The Growth Product Manager will oversee the monetization lifecycle, including pricing strategies, billing systems, and enhancing customer experiences to drive revenue growth.

Responsibilities:

• Drive monetization strategy and outcomes
• Define and execute the monetization roadmap, owning the strategic levers that drive revenue expansion: packaging, pricing models, subscription tiers, bundles, and cross-sell/upsell logic
• Design and optimize in-product moments that accelerate upgrades — paywalls, plan comparisons, trial flows, and expansion paths — reducing friction and increasing conversion
• Model pricing impacts, validate hypotheses, and challenge assumptions using data and experimentation in close partnership with Finance, RevOps, and Data & Analytics
• Champion the use of AI tools to make the team more efficient and data-driven in its daily work
• Own the billing system and payments infrastructure
• Define the product strategy and roadmap for Intelligems' billing platform, spanning subscription management, payment processing, refunds and invoicing
• Own and optimize the end-to-end payment and billing experience, including checkout flows and recurring billing experiences
• Design and deliver scalable billing flows that support diverse pricing models, partnership arrangements (e.g., revenue shares, reseller agreements)
• Bridge engineering and sales operations
• Serve as the connector between technical execution and business financial goals, translating sales and partnership requirements into clear, complete functional specifications
• Proactively identify edge cases, missing requirements, and workflow gaps before features are built
• Develop deep expertise in our billing system's architecture to anticipate how new features interact with existing functionality
• Create documentation, SOPs, and training materials that enable Sales and Customer Success teams to effectively manage billing and monetization scenarios at scale
• Ensure financial accuracy and operational excellence
• Collaborate with Finance to ensure billing data integrity, accurate revenue recognition, and seamless reconciliation
• Implement guardrails, validation logic, and error handling to prevent billing mistakes that could impact customer trust or financial reporting
• Navigate compliance requirements, such as tax regulations, and translate them into product features and platform safeguards

Requirements:

• Strong technical aptitude: you can understand system architecture, data flows, API integrations, and complex billing logic. You don't need to code, but you can hold detailed technical conversations with engineers and anticipate technical implications of product decisions
• Systems thinker with a holistic business sense: you operate cross-functionally, hold complex interconnected systems in your head, and understand how monetization decisions ripple across product, finance, sales, and customer experience
• Experience with subscription business models: you understand MRR, expansion revenue, churn, cohort analysis, and how packaging and billing decisions drive these metrics
• AI-curious: you may not be an AI engineer, but you're eager to leverage AI tools to accelerate workflows and make the team more data-driven
• 3+ years of product management experience, with meaningful time spent on monetization, billing systems, payments, or subscription management in a SaaS environment
• Experience working closely with sales teams or in sales/partnerships roles: you understand how sales operates, what they need to close deals, and how to translate their requirements into scalable product features
• Experience at a high-growth SaaS company, especially one serving SMB customers or operating on Shopify
• Background in consulting, revenue operations, or finance — people who think about the business holistically, manage multiple stakeholders well, and bring structured problem-solving to ambiguous situations tend to thrive here
• Familiarity with partnership or reseller billing models (revenue shares, co-selling arrangements)
• Experience enabling growth motions through product: upsells, trials, upgrade paths, and reactivation campaigns
• Bonus: deep hands-on experience with e-commerce billing platforms (Stripe, Shopify, WooCommerce, or similar)