Field Service Engineer

AMETEK is a leading global provider of industrial technology solutions. The Field Service Engineer is responsible for customer service activities, ensuring customer satisfaction and providing technical support related to high-tech instruments.

Responsibilities:

• Provide ongoing technical support for the instrument such as preventive maintenance visits and rapid response to problems in the field
• Provide customers with technical support remotely
• Perform installation of CAMECA systems
• Travel to customer sites and perform installation, commissioning and training on all products
• Promote our products and services offered to our customers
• Develop and maintain positive relations between the customer and the organization
• Use and update the administrative management tools made available (generate service and expense reports)
• Respect the safety rules at customer sites

Requirements:

• Bachelor of Science in Electrical Engineering, Physics or Chemistry is required (Military electronics training and/or years of experience maybe considered in place of degree)
• Familiar with the following: High voltage, Channel plates, Ultra high vacuum systems, Spectrometers, Lasers, Pneumatic valves, High pressure gas bottles
• Experience working on semiconductor processing tools
• Fluent in English
• Good sense of initiative
• Autonomous
• Efficient, rigorous, organized, reliable, delivers quality work on time
• Ability to work well together in a multidisciplinary team (R&D, Industrial, Production), when needed