Solutions Engineer (Commercial)

Red River is a customer-focused technical sales company seeking a Solutions Engineer (Commercial) to provide in-depth technical information and design guidance to customers. The role involves pre-sales engineering activities, collaborating with Account Executives, and mentoring others within the team while ensuring customer satisfaction through tailored technology solutions.

Responsibilities:

• Defines technology and product recommendations, as well as, architectural solutions for sales opportunities
• Serves as the technical point of contact and technical sales lead for the customer
• Provides the initial input for proposals and statements of work
• Validates that the completed proposal (SOW, BOM, LOE, etc.) aligns with customer desired outcomes
• Demonstrates technical knowledge and consultative skills, while working with customers and Red River team members
• Uses professional level presales engineering skills and in-depth knowledge in at least one specialization, such as, Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud or Route/Switch/Wireless
• Has knowledge of relevant solutions sets, product line specifications, performance criteria and applications
• Understands Red River offers and solution strengths, and opportunities

Requirements:

• Bachelor's degree
• 10 years work experience
• 5 - 7 years of presales engineering experience
• Active and verified professional level OEM certifications (ex. Cisco CCNP, CCDP)
• Strong technical aptitude with the ability to learn new technical information quickly
• Excellent communication skills with the ability to create a message to share verbally or in written form
• Understands customer business outcomes, as described by the customer, with strong knowledge of customer industry verticals
• Understands the sales process and partners with the Account Executive to execute for success
• Ability to relate technology, or technical solutions, to solving customer business problems
• Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion
• Validates the SOW, BOM, and LOE prior to delivery to the customer
• Capable of demonstrating solutions within area of technical strength
• Excellent skills for building rapport and trust with team members, customers, and partners
• Maintains current and attains additional OEM and industry certifications, as required
• Previous experience in Commercial sales and solutioning
• U.S. Citizenship Required