Pacvue is seeking an AI & data focused intern to partner with the Analytics team. The intern will analyze customer call data using AI to inform strategies on client retention and churn prediction.
Responsibilities:
- Partner with the Analytics team to analyze text data from customer calls using AI
- Review existing Gong customer call data and build upon several early-stage models to determine whether existing clients will churn or renew
- Evaluate key customers we want to assess
- Run models through Claude to determine which approaches produce the most predictive outcomes
- Create PowerPoints to summarize the results of the project for management
- Suggest changes to the process to improve and strengthen existing models and data practices
Requirements:
- Background or coursework in data, analytics, math, computer science, business, or a related field
- Interest in data analysis and AI applications
- Familiarity with tools like Excel; SQL or similar is a plus
- Experience or comfort using AI tools (e.g., Claude, ChatGPT)
- Strong analytical and problem-solving skills
- Clear communication skills for presenting insights
- Curious, detail-oriented, and eager to learn
- Location/Time Zone Preference: United States - Pacific Time Zone preferred