AI Analytics (Business Intelligence) Summer Intern

Pacvue is seeking an AI & data focused intern to partner with the Analytics team. The intern will analyze customer call data using AI to inform strategies on client retention and churn prediction.

Responsibilities:

• Partner with the Analytics team to analyze text data from customer calls using AI
• Review existing Gong customer call data and build upon several early-stage models to determine whether existing clients will churn or renew
• Evaluate key customers we want to assess
• Run models through Claude to determine which approaches produce the most predictive outcomes
• Create PowerPoints to summarize the results of the project for management
• Suggest changes to the process to improve and strengthen existing models and data practices

Requirements:

• Background or coursework in data, analytics, math, computer science, business, or a related field
• Interest in data analysis and AI applications
• Familiarity with tools like Excel; SQL or similar is a plus
• Experience or comfort using AI tools (e.g., Claude, ChatGPT)
• Strong analytical and problem-solving skills
• Clear communication skills for presenting insights
• Curious, detail-oriented, and eager to learn
• Location/Time Zone Preference: United States - Pacific Time Zone preferred