Account Manager

Coveo is a company focused on customer growth through enterprise-grade artificial intelligence. In this role, you will manage existing customer relationships, identify opportunities for expansion, and collaborate with various teams to enhance the customer experience.

Responsibilities:

• Manage a portfolio of existing customers and act as a primary point of contact
• Build trusted relationships with technical, business, and operational stakeholders
• Identify opportunities to expand customer value and incremental revenue
• Support opportunity progression through discovery, solution positioning, and proposal preparation
• Maintain accurate customer records, pipeline tracking, and forecasting
• Collaborate with Customer Success, Renewals, Product, Marketing, and Support teams to deliver a seamless customer experience