Senior Business Systems Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Senior Business Systems Analyst plays a vital role within Optum Technology, focusing on data management activities for the MarTech Platform and ensuring regulatory compliance across various programs.

Responsibilities:

• Collaborate with business stakeholders and vendors to onboard new data feeds using established pipelines into the MDP platform
• Validate and confirm that products such as Interaction Feeds, Flex Feeds, and List Loads are utilized according to business requirements
• Serve as a liaison between marketing and IT, translating technical concepts for business stakeholders and communicating business needs to technical partners
• Perform user acceptance testing to ensure data quality, accuracy, and alignment with business objectives
• Leverage advanced analytics platforms such as Databricks and apply AI solutions to analyze and report on data
• Develop and execute Databricks queries, understand/explode json queries to support data analysis and troubleshooting efforts
• Maintain confidentiality and demonstrate strong organizational, communication, and interpersonal skills in a fast-paced, dynamic environment
• Identify opportunities for process improvement and actively contribute to the enhancement of data onboarding and validation workflows
• Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks
• Evaluate emerging trends to drive continuous improvement and strategic innovation

Requirements:

• Bachelor's degree in Business, Technology, related field or equivalent combination of education and relevant experience
• 3+ years of consumer marketing experience
• 3+ years of experience with Azure, Databricks, DBeaver, Snowflake and direct marketing knowledge (campaigns, journeys, reports, modeling, compliance)
• 3+ years of experience leveraging AI-powered tools and platforms to enhance data-driven decision making
• Intermediate level of proficiency in SQL
• Intermediate level of proficiency with Microsoft Office, Access, Excel, and CoPilot 365
• 3+ years of healthcare experience; understanding of the Federal Medicare and Retirement program
• User Acceptance Testing experience
• Experience with Business Intelligence tools
• Experience with non-relational databases
• Experience with concepts involving identity management & golden records