Siemens Healthineers is a leader in medical technology, seeking a Medical Imaging Field Engineer to service multi-modality imaging equipment in the Palm Springs area. The role involves installing, troubleshooting, and maintaining imaging systems while ensuring customer satisfaction and managing financial performance within the designated territory.
Responsibilities:
- You will be servicing multi-modality, AX/XP Imaging Equipment in the Palm Springs, CA area. Customer Service Engineer Level II based on prior experience
- You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision
- You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction
- You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management
- You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc
- Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
Requirements:
- Minimum high school diploma; technical Associates Degree or equivalent preferred
- Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting
- Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools)
- 3+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed
- Valid driver's license, ability to drive independently day and night, and good driving record required
- Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone
- Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems