Lennox is a leading provider of HVAC and refrigeration solutions, seeking a Business Development Manager - Multi Family to drive revenue growth and market share. This role involves managing relationships with developers and specification partners, ensuring customer satisfaction, and monitoring market trends.
Responsibilities:
- Provide informal leadership that grows Allied's revenue and share opportunity by prioritizing MagicPak growth in New Construction sales and growing market share through Residential Systems
- Onboard new Regional Developers and manage targeted Independent Specification Agencies at a local level
- Manage and develop strong relationships with Allied Developer and specification partners, distributors, and internal team members to ensure high customer satisfaction and positive long-term relationships
- Maintain a strong understanding of the HVAC and Multifamily industries, including emerging trends and regulations
- Demonstrate a technical application ability to align with the Developer community both with MagicPak and Residential Split System design
- Partner with various internal team members to ensure cohesive and impactful relationships
- Serve as the main point of contact for key customers, addressing their needs, concerns, and inquiries
- Monitor and report on market trends and customer feedback to provide insights and recommendations to reach organizational objectives
- Identify new developer prospects in the multi-family product category
- Participate in new product introductions associated to multi-family products
- Present strategic business development opportunities and updates to leadership
- Manage pricing contracts and long-term agreements
Requirements:
- Requires a bachelor's degree or an equivalent combination of education and experience
- Requires at least 5 years related experience
- Requires strong initiative, excellent communication, and interpersonal skills to build and maintain relationships with customers and internal stakeholders
- Candidate must demonstrate exceptional skills in building relationships, active listening, and persuasive communication
- Must have knowledge of principles and methods for coaching, displaying, promoting, and selling products or services
- Must exhibit strong strategic thinking and analytical skills, with the ability to analyze data and identify trends
- Additionally, must have effective negotiation experience and the ability to navigate and solve complex business challenges
- Proficient with Microsoft Office products including, but not limited to, Word, Excel, and Outlook
- Must be able to lean and adopt Customer Relationship Management software
- Must have the ability to effectively communicate and present on an executive level
- Industry and HVAC product knowledge preferred
- Experience in Two-Step Distribution Model preferred