Senior Analyst - Adv Business Analytics - Debit / Credit Card Fraud

General information

Career area Deposits Operations Work Location(s) 1100 Virginia Drive, PA, 2911 Lake Vista Drive, TX, 500 West Madison St, IL Remote? No Ref # 21946 Posted Date 03-23-26 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

In office role with hybrid schedule. Ally work locations Charlotte NC, Fort Washington PA, Lewisville TX, or Chicago ILAt this time, Ally will not sponsor a new applicant for employment authorization for this position.
As a seasoned contributor on the Fraud Analytics, Strategies and Trends (FAST) team, the Senior Analyst plays an integral role in Ally’s defense against fraud threats. Through the use of advanced analytics techniques, the Senior Analyst continually seeks to Discover, Develop, and Deploy new countermeasures suitable to detect fraudulent activity, and disrupt continually changing ongoing attacks, preventing bank losses and improving the customer’s experience.

The Work Itself

Discover 

• Discover new fraud threats through active involvement in mitigating current fraud trends, deconstruction of past events, and staying current with the changing fraud landscape.
• Discover deeper knowledge of existing vendors, as well as exploring new partners in the fraud fight through active involvement with vendor engagements and POC analytics.
• Discover new data sources and new methods for protecting the banks customers and minimizing losses through the use of emerging technologies and data manipulation techniques.

Develop 

• Develop and monitor dashboards to observe daily behavior for abnormalities or elevated activity, then research behavior to determine if risky behavior is present.
• Develop new fraud referrals, strategies, and models that alert or interdict on risky behavior through using large transactional and behavioral data sets to conduct business analysis through the use of advanced analytics to find patterns of fraudulent behavior.
• Develop analysis to support potential policy and/or procedural changes in order to reduce fraud and improve the customers experience.
• Develop proposals for fraud strategies and/or other mitigation efforts, and present findings to partner teams for approval.
• Develop new techniques for fraud analysis, as well as recommendations for internal FAST policies and/or procedures to help drive efficiencies and repeatable quality results.
• Develop strong relationships with other FAST team members to drive collaboration, shared insights across the team, as well as coaching and mentoring peers toward improvement.
• Develop strong relationships with key business partners both inside and outside Fraud Prevention, pursuing solution delivery and shared successes.

Deploy 

• Deploy new countermeasures such as referrals, strategies, to combat emerging threats, deterring bad actors from continuing their attacks.
• Deploying effective monitoring techniques, ensuring high performing and controlled results are sustained.
• Deploy findings of analysis through effective presentation skills and use of influence.
• Deploy thorough controls that include not only well-developed countermeasures, but also detailed change control and backup documentation to ensure controls are understood and sustained.

The Skills You Bring

Minimum Qualifications

• 3+ years of relevant experience
• Bachelor's Degree in relevant field of study or equivalent 

Preferred Qualifications

• 3+ years of work experience in Advanced Analytics role, using advanced data manipulation techniques to solve business problems 
• Debit/Credit Card fraud experience 
• Experience with Mastercard Visa disputes process 
• Strong knowledge of and hands on experience with:
• Statistical and machine learning programming tools such as Python and R
• Data preparation programs such as SQL, SAS, and/or Python 
• Data visualization skills through Power BI (Preferred) or Tableau.
• Ability to analyze complex data, deriving clear action-oriented recommendations for the business, and communicating insights clearly and concisely to individuals from diverse backgrounds.
• Comfort level with ambiguity and ability to manage multiple projects at the same time.
• Degree in Data Science, Analytics, Computer Science, Economics, Statistics, Mathematics, Engineering or similar field of study preferred
• Experience working in financial services industry, specifically in fraud prevention.

#LI-Hybrid

 

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $85000 - $150000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.  Incentive Compensation: This position is eligible to participate in our annual incentive plan.