Senior Technical Product Manager I (Search Platform)

Housecall Pro is a company dedicated to improving the lives of home service professionals through innovative solutions. They are seeking a Senior Product Manager I for their Search Platform to lead the infrastructure that powers search experiences, focusing on strategic development and collaboration with internal teams to enhance product velocity and quality.

Responsibilities:

• Strategize and define the long-term vision for search infrastructure at HCP
• Build and maintain the Search Platform roadmap, balancing foundational reliability with high-leverage new capabilities
• Identify and execute opportunities to accelerate product velocity across all domain teams
• Lead decisions regarding infrastructure and internal builds that drive the most significant impacts for our Pros and the business
• Drive team efficiency and output quality through the strategic use of AI tools and automation to compress discovery and coordination
• Analyze performance, latency, and search quality to proactively mitigate risks and surface platform-wide improvements
• Define and evolve the technical contracts between the platform and domain teams (i.e. schemas, field standards, APIs...)
• Streamline workflows for schema changes and re-indexing to minimize friction and operational risk
• Partner deeply with Engineering on index design, data pipelines, search APIs, and observability
• Architect abstraction layers that enable domain teams to build search experiences without requiring deep infrastructure expertise

Requirements:

• 5+ years of product management experience, specifically within platform, infrastructure, or developer-facing products
• Advanced experience in product management for search systems (i.e. OpenSearch, Elasticsearch, or similar...)
• Proven track record of defining APIs, SDKs, or internal platform contracts consumed by multiple engineering teams
• Strong analytical skills with the ability to define, monitor, and report on platform health and performance metrics
• SaaS product experience, ideally supporting business-critical workflows where search is a primary user action
• Bachelor's degree or equivalent work experience
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
• Genuine motivation to champion the needs of Search Platform's direct customers (i.e. internal product and engineering teams)
• Experience with hybrid search architectures combining keyword/vector search with AI or LLM-based retrieval (i.e. RAG, semantic search, re-ranking)
• Familiarity with applied ML or LLM integration patterns in production environments
• Ability to operate strategically while unblocking complex tactical infrastructure hurdles
• Clear, persuasive communication style capable of making complex infrastructure tradeoffs understandable for all stakeholders
• Deep commitment to connecting platform investments directly to Pro workflows and outcomes