Sr Field Engineer (Oracle Specialist)

Striim is a unified data integration and streaming platform that connects clouds, data, and applications. They are seeking a Senior Field Engineer (Oracle Specialist) to engage with customers throughout the life cycle of the Striim Platform, focusing on onboarding, solution architecture, and technical enablement.

Responsibilities:

• Onboard new Striim customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process
• Lead customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges
• Support the seamless transition from pre-sales prototypes to post-sales production scale experiences
• Collaborate with customer success and account management teams to conduct periodic health checks with customers, ensuring operational excellence with Striim
• Be the Striim product expert, coach, and trusted technical advisor during deployment
• Be the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation
• Proactively engage existing Striim customers to realize technology value with further adoption of the Striim platform, demonstrating new applications and use cases for Striim
• Increase internal knowledge base by developing and/or maintaining documentation related to Striim implementations, best practices, and troubleshooting
• Track customer issues, collaborate with support on customer-training-related matters, and work with customers to develop and track product feature requests (PFRs)
• Report on the status of key accounts, including escalations, to the manager and Customer Success Manager (if applicable)
• Serve as an Oracle subject matter expert to guide customers in integrating Oracle databases with the Striim platform
• Assist customer DBA teams with architecture design, deployment planning, and production onboarding
• Lead technical workshops, onboarding sessions, and architecture reviews for Oracle-based use cases
• Advise customers on Oracle configurations supporting high-performance real-time data integration and CDC pipelines
• Help diagnose performance issues using AWR/ASH reports, logs, and system metrics in collaboration with customer DBAs
• Recommend tuning, scaling, and optimization strategies for complex Oracle environments
• Provide guidance on HA/DR architectures, including RAC, Data Guard, standby databases, and related technologies
• Advise customers on backup, recovery, and resiliency strategies for mission-critical deployments
• Support Oracle GoldenGate-related architectures when applicable
• Guide customers deploying Oracle in OCI, hybrid, and multi-cloud environments
• Assist with migrations, upgrades, and modernization initiatives tied to onboarding and expansion efforts
• Develop and share Oracle deployment best practices and reference architectures
• Act as a technical escalation point for complex Oracle-related customer engagements
• Collaborate with Field Engineering teams to support onboarding, adoption, and expansion initiatives

Requirements:

• A successful candidate must be based 100% remote within the Continental United States
• 10+ years of experience in customer-facing technical roles, e.g., Sales Engineer/Pre-sales Engineer, Solutions Architect, Data Engineer, Customer Success Engineer
• 5+ years of hands-on Oracle DBA experience managing large-scale, mission-critical environments
• Must have a deep understanding of Oracle architecture, internals, and performance diagnostics
• Proven expertise in Oracle RAC, Active Data Guard, downstream environments, and Oracle Cloud Infrastructure OCI
• Strong ability to interpret Oracle AWR/ASH reports, alert logs, trace files, and resolve complex issues
• Extensive knowledge of HA/DR strategies and RMAN-based backup and recovery
• Experience setting up and supporting Oracle GoldenGate replication environments
• Exposure to Exadata, Oracle Enterprise Manager, or hybrid cloud environments
• 10+ years of experience with database management systems software such as Oracle, MySQL, Microsoft SQL Server, and SQL Programming Language
• 10+ years of experience programming languages such as Java, Python, Shell scripting
• 10+ years of experience or deep core knowledge of Cloud infrastructure and Data Services such as Amazon AWS, Microsoft Azure and Google Cloud
• Working proficiency and knowledge of Kubernetes/GKE
• Deep knowledge in working with configuring and troubleshooting Operating Systems based on Unix/Linux and Windows
• Experience working with Message Systems such as Kafka and JMS
• Experience in working with Enterprise data environments and mission-critical IT systems is desirable
• Knowledge of Snowflake, Google BigQuery or Databricks is a plus
• Excellent written, verbal, and presentation communication skills
• Bachelor's degree in Information Systems, Computer Science, Computer Engineering, or Information Systems